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Roland_Rick
Engaged
Roland_Rick
Engaged
Activity
‎Oct 23, 2018
01:56 AM
By the way, the solution shown in remove your Adobe PCD folder and SLStore folders (locations shown here, https://helpx.adobe.com/creative-cloud/kb/configuration-error.html) restart your computer sign in to your cc desktop app open ps can not be the cause of the problem. Why? => If I create a new Standard account on the same Mac, I can use Ps CC 2019 without any problems. So, it must be a user account related problem somewhere in ~/Library
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‎Oct 23, 2018
01:48 AM
Just for you to explain what I mean: if I must search the correct Library folder documented in a link (https://helpx.adobe.com/creative-cloud/kb/configuration-error.html) that should offer a solution to me myself, it is lousy content and sloppy work of the author. I am writing for my clients also such manuals, but in my manuals step-by-step is step-by-step and not step-by-help-yourself
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‎Oct 23, 2018
01:38 AM
The first advice on that page should be how to access the Library folder, because it is HIDDEN. Of course I know how to, but assume, most users don't.
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‎Oct 23, 2018
01:36 AM
Damnit, since two days, Adobe products are wasting my lifetime. I HATE it.
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‎Oct 23, 2018
01:35 AM
Quite apart from the fact that such problems should not exist at all.
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‎Oct 23, 2018
01:33 AM
The advice in https://helpx.adobe.com/creative-cloud/kb/configuration-error.html​ is unusable. This starts at the first line. Which Library folder? System wide or user account related. Ohhhh, how I hate those half-heartedly written instructions, generating more questions than answering. Adobe support is worst ever. This starts by necessity to get help in user forum instead of Adobe experts. Just lousy lousy lousy, damnit.
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‎Oct 23, 2018
01:24 AM
1 Upvote
This does not work for me. I did exactly everything step by step.
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‎Oct 21, 2018
05:11 AM
PS: Log into my adobe account and Ps CC 2019 starts without any problems in the newly created standard account.
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‎Oct 21, 2018
05:08 AM
Your first suggestion is mentioned in my 2nd additional post, that I already did that. You could read a little bit more precise, it is there documented even with screen shots. This does not help. There must be a problem with the Adobe Cache or so in the users Library folder or some other super hidden files CC creates, because if I create an new standard account (just for testing purposes and also without admin rights), I can log in without any problems. But: the problem also occurs on HighSierra computers, not only on Mojave ones like mentioned in the original post.
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‎Oct 21, 2018
04:34 AM
This problem, I yet didn't face on any update prior to CC 2019. I am intentionally working with a standard user account on Mac, without admin rights. I am on HighSierra, latest version. I am properly logged into most current version of Adobe CC. (Text continues below first image, pls. scroll down) After clicking on "Öffnen" (Open), Ps 2019 starts, pops up a login screen (even being already logged in correctly to Adobe CC) - of course, I type in the correct password, please do not reply with a suggestion like "check your password", it is fine, I can log into Adobe CC also here on the web for typing this complaint, so there is no password issue caused by me. Now, I click "Anmelden" on the menu of screenshot image below After clicking "Anmelden", a empty box dialog box pops up for a quarter of a second or so, then disappears and also Ps 2019 quits itself. This is looping forever. That's the ugly one: Deleting all registered computers from online plan management does not help anything. Please give step-by-step advice how to solve this problem like e.g. deleting old cache files in users library I am logged in.
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‎Oct 19, 2018
05:29 AM
It's getting worse: I deactivated the other computer by browser a refresh of the page shows, the deactivation was successful: I even powered the iMac27 OFF, now I try to start Ps 2019 from my MacBook Pro now running Mojave and I get: ADOOOOOBEEEEEE….!!!!! Please stop raping your customers with non working authentication stuff. Unbelievable… This is so annoying… Ergo: Can not start Ps 2019 from my MacBook Pro Trapped in some Groundhog Day effect / loop...
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‎Oct 19, 2018
05:05 AM
I installed macOS Mojave, before I updated to Adobes 2019 line. Now I get a very lovely dialog box which should make it easier to log out from another computer if you are over the max limit - surprisingly good idea - but after doing so, then clicking (Continue) another dialog box pops up for the blink of an eye, impossible to read something in there, then, it disappears and Ps 2019 crashes. FYC: The user account I am working with is a Standard user account without admin rights. And I will not change this. It is the best protection ever. Interesting: this problem concerns only the 2019 labeled products. I can start Ps 2018. Appreciate any help!
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‎Oct 11, 2018
01:00 AM
Hi stover14 I suggest to download the C1 and - important - on first run select on the licence menu that pops up "More". There you'll find a Fujifilm Express version which is fully free. It is of course missing many features of the pro version, and you may use it only on Fujis RAW files. However: In terms of developing Fujifilm RAF it is a dramatical improvement over Lr/ARC and is fully aware of the X-Trans layer. No more micro worms and ugly noise reduction. C1 develops RAF files in a brilliant manner, also if shot at ISO 3200 and higher, noise reductions is superb and no problem. And it is fast. You may import all your existing files and folder structure and must not move or double somethings. Only a little additional space is used on disk for the C1 Catalog. To do so, select in the import section of import dialog "Current Location" for the destination folder. More info here Capture One software compatible with FUJIFILM GFX and X Series cameras now available | Fujifilm Global , you'll find there also a download link (you may download any of the latest C1 versions, just be careful at first start if you want to go with the free one). Have fun, Roland
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‎Sep 25, 2018
02:44 PM
OK, I have another one and I checked Feature Request/Bug Report Form, in the Selector Box at the bottom, there is no Lightroom to select. So, back to this forum. Can you please explain to me, why I can save PSB files and create GIFs (I use this very often for animated GIFs) by Photoshop, but Lightroom CC Classic does not show this file types??? This is also one of those things no one can understand and makes no sense at all. And it's always trivial things, Adobe get's not fixed. Let's treat the customer. According to the file size and psd / psb discussion: as soon Ps forces me to save somethings as psb, the information to that file get's lost in Lightroom. Adobe nonsense as usual.
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‎Sep 25, 2018
01:51 PM
Thanks for the hint and sorry for posting in the false place. But the forum system is totally weird and distracting - at least to me. May be I am stupid or so. Please let me show up the only way to enter something in the Adobe forums as they present themselves to customers - in a logical manner, without wasting hours until finding accidentally the correct entry point of place to post, I do this: 1. Go to forum. 2. Search if a similar question already exists (to my, never yet). 3. Open a new discussion 4. Select Photoshop 5. Type your concern 6. Click send button. I had no clue yet, the feature request/bug report forum exists. Probably I once tried it but I am pretty sure it brought me back top starting point 1. Sorry, but user convenience is no strength of Adobe and for sure not of the forum. Please take this as constructive critics (as we say literally in German), and use it as change to enhance support quality and user experience.
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‎Sep 25, 2018
01:40 PM
Thanks for the hints, I never tried it before. Oh yes, that accelerates file saving. But - OMG - it doubles the files size. On comparable projects (same megapixels, same effort necessary like spots, pimples, frequency separation, yeah, you know what I mean, business as usual...), Affinity Photo compresses also, probably ½ to ⅔ of compressed Psd size, but for sure 5 to 10 times faster as Ps compression activated. This is first time saving. - If you apply then any further changes and press Cmd+S, AP file saving takes only seconds or on tiny changes only fractions of a second. A frequency separation in Ps like in AP, still dreaming of it
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‎Sep 25, 2018
10:40 AM
The title of this could also be: Please stop adding gimmicks and improve first performance of existing permanently used functions. When will we get PSD files > 2 GB and faster save algorithms? I have a fast SSD as buffer disk, connected by USB3.1, working on iMac with fast internal SSD (1 TB), 16 GB RAM and 4 GB VRAM. So no performance issue caused by hardware. Nevertheless, saving is slower as a snail goes and is wasting huge amounts of time. Specially in those cases, after 2 Minutes or more waiting for file save to be finished, Ps pops up with the message "File to big, must be saved as PSB". Sorry guys, but this is super annoying. 1. Ps could do this automatically itself. Why is does not? I can not make an unattended file save. Dmnd. 2. File saving always saves all of the file instead of only the changes. Buy a copy of Affinity Photo and check how fast .afphoto files are saved. 3. Why Adobe can not implement point 2.???? Photoshop has a lot of features and gimmicks, this is super and I like it. But I only need it on 0.5% of my work. Before adding more and more gimmicks no one needs or only once a year, please enhance the all day 99.5% used functions like faster file saving, getting rid of 2 GB limit and PLEASE for the one millionth time: add a PREVIEW to Radial/Zoom Blur filter................!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Asking for this since 2005. And I know for sure, I am definitely not alone with this request. CU
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‎Aug 31, 2018
04:44 AM
Thanks for help! Oops, this is for Ps CS5 - my bad. I can not find one for Ps CC 2018 - that's what I was looking for. Anyone can help? Appreciations in advance to all help.
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‎Aug 27, 2018
11:05 AM
Thanks for the mark as helpful of post prior to your reply
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‎Aug 27, 2018
11:03 AM
1 Upvote
E.g. here Layer opacity and blending modes in Adobe Photoshop
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‎Aug 27, 2018
11:02 AM
On the manual pages linking to "Lighting Effects" there is a dead link https://help.adobe.com/en_US/photoshop/cs/using/photoshop_cs5_help.pdf​ - this ends up in en error 404 message.
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‎Aug 22, 2018
02:10 AM
1 Upvote
Just compare Affinity Photo workflow - seconds - versus Photoshop workflow (try and error to achieve result accidentally). This is trivial to solve for Adobe, but not done for ages. Here my YT video comparing this, it is in Liechtenstein dialect, but you must not understand it, pictures explaining very well what's going on Precise positioning Radial Blur Photoshop - Präzises positionieren Radialer Weichzeichner Photoshop - YouTube
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‎Aug 20, 2018
12:45 PM
This is way to much effort Adobe expects from customers. Specially those like me, being also developer since 1986. For me this forum and the channel over the Ps Family Customer Community is nothing else than an immense waste of time. Just two examples: I am was posting for so many times that since 2005 (or so) there is a discussion in so many forums that Radial/Zoom Blur Filter should get a Preview. No replies. Or nothing saying replies, just blabla - empty phrases and lame excuses. The other one is concerning Lr (greetings to Eric): why the heck it is not possible to add a filter to import tool that I can exclude all this video files on SD card and only select still images by one click. If you have video and stills on the same card it is a pain in the ... not to to import accidentally a video - which I edit by the way in FCPX or DaVinci Resolve, both 10x as performant as Premiere. Same game concerning this issue: no reply, and if, only lame excuses. Conclusion: Big fat rich dinosaur Adobe has ZERO customer awareness my dear... - and that is for sure as true as the death comes to each one some day (we say so in German spoken counties, I have no clue if I can translate this literally - nor do I know the English saying).
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‎Aug 14, 2018
09:47 AM
Which one and where will I find it?
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‎Aug 14, 2018
09:42 AM
Can I send you a log file for analysing the problem. This happens quite often since 7.3 or 7.4... Regards, Roland
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‎Aug 14, 2018
09:41 AM
Hi dj, thanks for your reply. The current problem is: I clicked "Quit" in the Lr menu and since over an hour, I am waiting for Lr to quit. Greetings to Eric: can I send you a log file and where do I find it?
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‎Aug 14, 2018
09:15 AM
Abambo​, @dj_paige, thanks for your reply guys but this is a contradiction to Adobe Lightroom GPU Troubleshooting and FAQ However, at the moment I am facing a way more ugly problem: since over an hour I am waiting for Lr to quit a tiny catalog with about 1000 wedding images I edited. But the only thing what's going on is boiling the CPU: I have no clue if I can force quit Lr without losing all my edits in the catalog... FYC: there are no hardware, issues, all other software is running as expected. Cheers, Roland
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‎Aug 14, 2018
08:38 AM
Turn OFF (????) GPU acceleration? Are you kidding me? What for do I have a GPU, if Adobe Software does not utilise this extra hardware/performance?
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‎Aug 14, 2018
08:34 AM
Yes, of course. I already had that tweaked like so before your suggestions
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‎Aug 14, 2018
08:31 AM
I have a tiny Lr database with 606 NEF images (D500 and D850 mixed) plus 320 exported JPGs in it. I click quit and since over 15 minutes, I am expecting Lr to quit. But nothing happens, except boiling the iMac 5K - I can meanwhile cook scrambled eggs with the surface temperature of the Mac, this looks like so: Has anyone an idea how I could quit Lr without force quit? I have a guess what could cause the problem: The Mac went to sleep while exporting some and of course, Lr does not use the macOS service "Prevent Sleep" (while exporting). After waking up iMac, I am facing now this very ugly and inconvenient problem. A reliable piece of software handles such treats like assumed above better. I really appreciate any help. macOS: 10.13.6 Lr: 7.4 16 GB RAM, 4 GB vRAM, 500 GB free SSD, so no hardware issue Best regards, Roland
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