Ged_Traynor
Community Expert
Ged_Traynor
Community Expert
Activity
Mar 15, 2025
12:56 AM
1 Upvote
@VivienneWynthorn looks like you have HDR enabled on Windows 11, right-click on the Photoshop.exe or shortcut and go to the compatibility tab and enable this option
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Mar 14, 2025
09:09 AM
@Nina5E87 you can get it back by enabling this option in preferences
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Mar 14, 2025
06:42 AM
1 Upvote
@Krubenatv your screenshots are not showing, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread
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Mar 14, 2025
06:27 AM
@Tomie_33 have you checked the export panel
For future reference, Substance Painter queries can be posted here
https://community.adobe.com/t5/substance-3d-painter/ct-p/ct-substance-3d-painter?page=1&sort=latest_replies&lang=all&tabid=all
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Mar 14, 2025
03:33 AM
1 Upvote
Try resetting the ACR preferences
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Mar 14, 2025
02:54 AM
@Yafe is this Adobe Camera Raw that's hanging or Photoshop itself, Raw file will open in ACR first
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Mar 13, 2025
09:42 AM
3 Upvotes
@fred_gmc depends on your budget, I'd recommend a Desktop rather than a Laptop.
CPU an Intel i5 or i7 14th gen
RAM 32GB or 64GB if your budget allows it
1TB SSD for apps, OS and scratch disk, 2 * 2TB SSD's for storage and backup
An Nvidia RTX 30xx, 40xx or 50xx with 8GB of VRAM or more
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Mar 13, 2025
03:36 AM
1 Upvote
@Venky Vision you'd be better off reporting the issue on the Photoshop Beta forum
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Mar 13, 2025
03:21 AM
2 Upvotes
@MileM I'm not seeing the issue on my system with Photoshop version 26.4.1, have you tried resetting the Tools
If that doesn't help, try manually resetting your Photoshop preferences https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually Remember to back up your settings before doing the preference reset https://helpx.adobe.com/ie/photoshop/using/preset-migration.html
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Mar 13, 2025
03:09 AM
@JayKhatri1 try resetting your ACR preferences
If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread
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Mar 13, 2025
02:56 AM
@mathildec15976449 that option is only available on the Beta version at the moment, which you can download from the Creative Cloud app
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Mar 13, 2025
01:48 AM
2 Upvotes
@Александр30862115gxm5 have a look here
https://www.howtogeek.com/125923/free-up-disk-space-on-windows/
You can also use this tool to see what's using up your disk space
https://diskanalyzer.com/
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Mar 12, 2025
07:15 AM
@Heidi_Lawson2837 try using the Adobe Creative Cloud app uninstaller tool to see if that resolves the issue
https://helpx.adobe.com/ie/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
Download and reinstall from here
https://www.adobe.com/ie/creativecloud/desktop-app.html
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Mar 12, 2025
04:29 AM
@sandra_badia9261 have a look here
https://helpx.adobe.com/ie/manage-account/using/creative-cloud-subscription-terms.html
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Mar 12, 2025
01:36 AM
@nxxx22381348yz7a try manually resetting your Photoshop preferences https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually Remember to back up your settings before doing the preference reset https://helpx.adobe.com/ie/photoshop/using/preset-migration.html
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Mar 11, 2025
01:46 AM
@ChazVH can you post a screenshot of the Photoshop interface with all the pertinent panels opened to highlight the issue, also a link to the tutorial might help
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Mar 11, 2025
01:43 AM
@MissKurz have a look here
https://helpx.adobe.com/photoshop/cds.html
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Mar 11, 2025
01:32 AM
1 Upvote
@Rockbadger try manually resetting your Photoshop preferences https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually Remember to back up your settings before doing the preference reset https://helpx.adobe.com/ie/photoshop/using/preset-migration.html
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Mar 11, 2025
01:12 AM
1 Upvote
@michaelm101 there is no such thing as PS 365, what exact version are you referring too, also what type of images are you trying to open, ACR can be accessed from the Filter menu in Photoshop, or if you're opening RAW files they should open directly in Adobe Camera RAW
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Mar 11, 2025
01:04 AM
1 Upvote
@Enchanted_Mountain2000 try reporting the issue on the Bridge forum
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Mar 09, 2025
08:52 AM
@jane-e I could be wrong, but I would assume the OP is referring to a redemption code
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Mar 09, 2025
06:17 AM
1 Upvote
@star_3216 FAQ: Can you help deblur or improve license plate detail?
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Mar 08, 2025
12:26 AM
2 Upvotes
@notneeded203 have a look here to see if it helps
https://helpx.adobe.com/ie/photoshop/kb/program-error-opening-psd.html
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Mar 08, 2025
12:24 AM
@Andy D photos try manually resetting your Photoshop preferences https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually Remember to back up your settings before doing the preference reset https://helpx.adobe.com/ie/photoshop/using/preset-migration.html
If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread
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Mar 08, 2025
12:22 AM
@Dzikriii31255154r7ay can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread
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Mar 07, 2025
07:03 AM
@grega99503882 well that's a pain, at least you got it sorted
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Mar 07, 2025
06:31 AM
1 Upvote
@mohamed_latifi3133 the oldest version of Photoshop available from the Creative Cloud is 2021 (22.2)
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Mar 07, 2025
05:39 AM
1 Upvote
@KostasHarv for the ACR error, have a look at the troubleshooting steps in the link below
https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html#troubleshoot
Especially this bit
6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files
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Mar 07, 2025
05:35 AM
@Vasanth_I1861 there is no authorization code, CS2, CS3 and CS4 activation servers have been shutdown
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Mar 07, 2025
12:07 AM
@clloff have a look at the troubleshooting steps in the link below
https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html#troubleshoot
Especially this bit
6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files
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