Hi Trevor, We have this reported and reproduced in-house. One other method to try is converting one of the three corner archor points to a smooth point. Pull both control handles out ever so slightly (3-5 pixels), and it extrudes instead of throwing the error. You can then save this as a custom shape to use for future extrusions. regards, steve ... View more

Hi, newyorker333 wrote: Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64 The build version string found in system info and in the properties of the .exe will not change after the 13.0.1.1 patch has successfully run. Yes, I agree it's confusing but there was no point and more risk to go in and change things in the application, when all we really needed was to apply a new certificate. Check the Digital Certificate details looking for a September timestamp to verify that you have applied the 13.0.1.1 patch successfully. regards, steve ... View more

So everything is back up and running with the newest certificate, and 13.0.1? Great news if so. ... View more

Hi, The 13.0.1.1 update was just a 13.0.1 repackaging with new certificate signing. So the build strings and sysytem info was not touched. It is a bit confusing, sorry. regards, steve  ... View more

Hi, It sounds like the second attempt (reinstall from scratch) worked. To confirm the certificate update follow these steps:   Verify that the update installed successfully    To verify that you have successfully updated Photoshop CS6’s code signing certificate, do the following: 1. Navigate to the Photoshop installation directory. The default Photoshop install locations are as follows:  Windows 7 64 bit: C:/Program Files/Adobe/Adobe Photoshop CS6 (64 bit) Windows 7 32 bit: C:/Program Files (x86)/Adobe/Adobe Photoshop CS6 Windows XP: C:/Program Files/Adobe/Adobe Photoshop CS6 2. Right-click photoshop.exe and choose Properties.  3. Click the Digital Signatures tab.  4. Verify that the updated signature datestamp is "Sept 16 2012, published by Adobe Systems Incorporated. For additional details about the certificate, select the Adobe signature, and then click Details.                               NOTE: The exact time of the certificate update will depend on your system clock setting. regards, steve ... View more

Hi, With ACR 7.2/Lr 4.2 the D600 has prelimenary support. blogs.adobe.com/lightroomjournal/2012/10/lightroom-4-2-now-available.html Please note that the support for Nikon D600 is preliminary and there is a minor risk that the appearance of your images may change when the final support for Nikon D600 is available in an upcoming release. I just wanted to point that out in case you missed it. If you have more questions, check in the Camera Raw forums (http://forums.adobe.com/community/cameraraw) regards, steve ... View more

Hi, Is this helpful? http://helpx.adobe.com/photoshop/using/creating-patterns.html The PatternMaker plug-in was dropped from CS6 optional plug-ins. Since you're running Win7 64 you might be able to use the CS5 version (I can't recall at the moment if it works). You can see how the plug-in operates in this tutorial from Corey B. to see if it's of interest. (ping back if you are and I can point you where to grab the plug-in) http://planetphotoshop.com/pattern-maker.html regards, steve ... View more

Hi, Please try to run all the updates via Help> Updates first. Then go to the link in post #4 and run that AAM update (sorry I don't have version handy to check if that particular update gets pushed with first set now). Then restart your system, launch and license Ps, and quit.  Hopefully the next day you won't get the trial license behavior. I've also escalated this post to the attention of some that should be able to help more. regards, steve ... View more

Hi Alan, Again, sorry for your ongoing problems. Can you send me a private message with the contact information of who you're working with at Adobe? Also include your case number so we don't have to ask you the same background questions again. Do you recall, if after the scorched method, whether you updated the AAM application? regards, steve ... View more

Hi Dan, First my apologies to you and Alan that this hasn't been resolved for you yet. I'm not directly involved with licensing so my knowledge and direct help only goes so far. Concerning the indesignsecrets post, that talks directly to the problem discussed in the link I posted in #4: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html There was a bug in the AAM application that was fixed, and should make CS5 and CS6 subscription licensing coexist. I'm going to forward this thread to see if I can get you better assistance. Is the case number you gave earlier still open? Or do you have any open cases covering this problem? regards, steve ... View more

Hi Sam, Try changing your resolution value to 72 ppi. regards, steve ... View more

Hi Sam, To confirm, you only run into this problem after rendering out a 3D type extrusion, correct? IOW, same small photo used each time: 1) open 1000px x 1000px RGB file, generate type layer and extrude to 3D, render 3D layer, save — error 2) open 1000px x 1000px RGB file, generate type layer and extrude to 3D, save — no error 3) open 1000px x 1000px RGB file, generate type layer, save — no error If that's the case then I don't think it's a GPU problem. How many scratch disks do you have active and how much free space do they have? (go to Preferences> Performance). regards, steve ... View more

Hi, The Texturizer filter will let you scale a single source texture file to get more or less puzzle piece numbers, but it has limits. The source file will tile so you get repeats when increasing the puzzle piece numbers, plus there are no edge pieces. For creating files to use in the Texturizer filter, all the provided samples are grayscale 512px x 512 px, 72 ppi, PSD files that  tile. You can create ones with larger dimensions to match the resolution and detail size you desire. To load the texture in Ps CS6, go to Filter> Filter Gallery...and select 'Texturizer'  at the bottom in the Texture section (or from the right side pull down list). Now on the far right side of the 'Texture:" selector you should see an icon with four lines that when clicked gives you a 'Load Texture...' item. This is where you navigate to load any sample texture files you've created. As far as tutorials for generating variations on the Puzzle.psd (attached below), I don't know of any. I would try some selection methods on the sample to try and separate the lines from the background, then use transformations to change the puzzle count. You might also want to look at the custom shape layer puzzle pieces (load the Objects shapes) for building out a vector template (you just need to figure out the amount of feather when converting to raster). I quickly tried a 0% fill, 2pt stroke, with 8px feather and it does make a reasonable texture file. regards, steve ... View more

Hi Diane, I'm not clear on your workflow. This is for raw files processed through Lightroom (now v4) and opened in Photodhop. When you process in Lr, you are not running the auto Lens Correction then, but trying to run it later in Ps? How are you bringing the processed file from Lr into Ps? Something that sounds odd is you mention Camera Raw having profiles that work, but Ps doesn't. Ps and CR share the same source of profiles (and Lr runs a parallel set that's the same). Where you might be seeing UI mismatches between Ps and CR comes from differences in metadata storage for the raw formats vs. a baked JPEG. That has me wondering if something in the Lr to Ps workflow is causing some problem that we can pinpoint. Last, one of the strong points for Lens Correction is the shared profile functionality. There's a multitude of lens and lens/camera combinations that can be profiled. Adobe can't and won't cover them all. The Search functionality, coupled with a Lens Profiling utility, gives you the chance to look for other's existing profiles that match your image setup (or the option to create your own and share it). So yes, we openly embrace that the shared profiles are Under Construction but not in a locked down environment. regards, steve ... View more

Hi, I forgot to ask, are these .cr2 files that you opened thru CR or are these .jpg files? If they are .jpg files, what is authoring that output (the camera, or a raw processor)? regards, steve ... View more

Hi Diane, There's a couple things to look for regarding the Len Profiles. In CS6, I think there's a provided profile for the Canon EOS-1Ds Mark III and the Canon EF 24-70 f/2.8 L USM, but I don't see one for the same lens on a 5D Mark II. So if we don't shipped with a camera/lens profile you can try the Search Online button and see if someone else has shared a profile (the search uses you files EXIF metadata). If the file is missing the EXIF metadata, then the Auto Correction won't have information to match against. In your case, it sounds like you have the EXIF data in your file. When you first enter the Lens Correction dialog are no profiles highlighting in the Lens Profiles section (and toggling Preview in the lower center does nothing)? What happens when you click 'Search Online'? I believe that Ps, CR and Lr share the same profiles, but will double check on that; maybe the profiles for Ps are an older set. regards, steve ... View more

Hi, The updated Application Manager fixes a version concurrency problem. Let us know if you hit the re-activate problem again. Here's the KB doc describing the problem for any future interested parties: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html regards, steve ... View more

Hi, I'll send you a private message to arrange the file drop. So you've seen this with Ps CS5 on the MacPro 3,1, too? thx, steve ... View more

Hi, Do you get this consistently with the same file? If so is this something you can share with Adobe? We have a bug report that sounds somewhat similar, but haven't found consistent steps for reproducing the problem. regards, steve ... View more

Hi Ann, Short story is that Photomerge is a very different use case than Focus Stacking. The first aligns and blends to make a larger image from semi-overlapping images, while the second aligns and blends to make a similar sized image from (ideally) wholly overlapping images. Photomerge in Photoshop (Ps) [and extended to Bridge] was implemented a version or more before HDR and other image stacking features were implemented. It was originally devloped for making panoramic images. To collapse that workflow into the HDR, Focus Stacking, or Statistics features would be counter productive for more users than it would help. It would  also break compatibility with existing actions and scripts that expect things to be a particular way. It's unfortunate that there are existing works that try to use the Photomerge workflow for Focus Stacking. My guess is these came from pioneers hacking the Photomerge feature before Ps had support for Focus Stacking. As you've found, it can cause confusion. Using Bridge, you'll want to use "Load Files to Photoshop Layers" or the "Stack-A-Matic" scripts, align if needed, and then run the Auto-Blend... Stack Images workflow. Using Ps, you'll want to use the "Load File into Stacks..." script, again align if needed, and then run the Auto-Blend...Stack Images workflow. Here's a nice concise and historical look at Focus Stacking: http://www.aravind.ca/Tutorials?edof_cs4 regards, steve ... View more

Hi, I'm not directly involved with this workflow, but if you see tutorials that suggest using Photomerge then it looks like you want to make sure the 'Blend Images Together' option is off in the Photomerge dialog. This will import the images in as layers without the masks (appears to work the same as Ps CS5). Now you'll need to select all the layers and first run Edit> Auto-Align Layers... then run Edit> Auto-Blend Layers... I'll check with the developer to find if there's a reason the workflow from Bridge doesn't include an alignment option. regards, steve ... View more

Thanks John. I'll get these logged so we can investigate. regards, steve ... View more

Hi John, I'm sorry you're having to use CS3. Can you point me to a sample script that shows the failure with CS4/5? That sounds different than what we're investigating here (since this the OP is CS6 specific). Also, can you give more info on how the new Image Interpolation preference is braking your scripts? regards, steve ... View more

Hi, We have this logged in our system and we are investigating a fix. regards, steve ... View more

Hi Nick, Yes, we can't open the file normally with CS4/5/6. We haven't found any workarounds yet either. There's a bogus bounds value somewhere in the file. We're still investigating, and will let you know when we find something actionable. regards, steve ... View more

Hi Nick, We have a bug logged to investigate a similar problem. A previously supplied file showed that using the Layer Comp Position option set to apply to layers would trigger this error message. Can you try unchecking this option on your PSD. If elements of the layer need to move, you'll have to use duplicated & moved layer instead. I see that your file blocks from getting to the Layer Comps panel options. We're looking into this further. regards, steve ... View more

station_two wrote: How about those of us that only have the Photoshop 13 point application?  The update certainly did something here.  Maybe it modified Bridge? Hi, It updated components that 1-n Adobe products  use. So yes, even a single installed point product will be flagged as an update candidate, but the actual update is to components outside of Ps proper. I'm not privvy to the list of changes, but these are components that Extension panels use. So even if the targeted fix isn't specific to say the Mini Bridge panel, the infrastructure that Mini Bridge panel uses is updated. Hopefully that makes sense. The basic take away is that this update should just install (Adobe needs to get smarter about shutting down services that might cause restart conflicts), and provide better logic for Beta and non applicable targets. regards, steve ... View more

Hi, This is a bug fix update for shared components that some of the CS6 products use. The core Photoshop code is not updated. regards, steve ... View more

Hi, Lighting Effects is now available for 64-bit OSX with Ps CS6. In CS5, we could only offer the legacy Lighting Effect plug-in for OSX when the Ps mode was 32-bit. This post is asking specifically about Win and CS6; the updated Lighting Effects is available for 64-bit Ps when using Win7 (and unofficially Windows Vista) as long as your system can support enabling OpenGL support. When the OpenGL support is disable the menu item is still present but disabled. On Windows XP systems the menu item is not present by design. regards, steve ... View more

Hi, If you are using Windows XP, then it is expected for that menu item to be missing. We do provide the ability to download an optional LIghting Effects plug-in that will work for both 32-bit anf 64-bit Ps CS6. However, it is the legacy interface and not the new interface which relies on OpenGL support. You can find it here: http://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-cs61.html After downloading the Win_Optional_Plugins, copy the Lighting Styles folder and LightingEffects.8BF plug-in to the \Program Files\Adobe\Adobe Photoshop CS6\Plug-ins folder (copy from the 32-bit category to the 32-bit application directory, 64-bit to 64-bit where applicable). Then on launch, you should see a menu item Filter> Render> Lighting Effects Classic... regards, steve ... View more