You need to upload the published output to a web server.  An LMS is also a web server, so that's also an option, but your reviewers would need to have logins for that LMS. ... View more

You won't be able to create this interaction with standard Captivate quiz question slides.  You will need to use interactive components such as Shape Buttons on normal slides with Custom Variables and Conditional Advanced Actions.   Functionally there's not really that much difference between Storyline and Captivate.  Both have User Variables and Conditional Actions.  With Storyline you have to create the actions on each and every slide.  With Captivate the same Advanced Actions can often be executed from multiple slides.   The main complexity in your interaction is due to the fact that the branching decisions depend on the user selecting a specific combination of objects (e.g. answer 1 & 3 OR 2 & 3), not just one object.  You need to track what the user has selected by assigning values to custom variables when they click things.  Then you use those variable values in the Conditional Action to decide which slide to jump to. ... View more

You need to be aware that when you publish a Captivate project file to HTML5 it requires a web server environment to play, not a LAN drive.  Sharepoint behaves more like a LAN drive.   Also, the published output is NOT just one HTML file.  It is a collection of files and folders that must all be present on the server in order for published content to play properly. ... View more

If what you really want here is mostly to run a survey and not really to deliver a training course then I would suggest that Captivate is not the best fit.   Try looking at solutions that are specifically designed to do this, like Survey Monkey. ... View more

Can you be a bit more specific about your use case here?   The SCORM standard requires that Captivate report a 'Raw Score', which is basically just the number of points scored.  Whether that constitutes a Pass or Fail depends on whatever is set as the required passing score (Mastery Score) or the percentage of the maximum possible score.   So, you will find that Captivate is reporting lots of score-related data to the LMS and that is because otherwise the LMS would not know what to do. ... View more

If you are using the new Captivate 12, you should try updating.  Version 12.4 just got released a day or so ago.  Perhaps that resolved the issue. ... View more

My suggestion is to do these three menu options on three different slides rather than trying to do it all on one slide.   If you do that then you will have no problems with CC and audio synching perfectly and it will be a lot simpler to maintain. ... View more

I hate to be the one to break this to you, but this is just the Adobe Captivate User Forum.  This is not Adobe Support.   I recommend you get in contact with Adobe directly.  Adobe staff might be watching this forum, but in my experience they rarely offer any help here. ... View more

Which version of Captivate are you using? Which web browsers are being used by the ones having problems? ... View more

The hit area of the button may be displaced and clicking the button is not resulting in a hit for that reason. To test whether this is the case, tell users to try clicking all AROUND the button to see if they can then get the action triggered. If that turns out to be the problem, find out what the user has their display settings and browser zoom percentages set to.  There may be something in these settings that is affecting the location of the hit area.   ... View more

I would suggest you try to keep each slide to somewhere less than 3 minutes.  Less than one minute is even better, though that is not always possible depending on subject matter.  The problem is always going to be that the more things (objecs, actions, etc) you pack into a single slide, the more likey you will run in to problems on that slide, and the more difficult it will be to debug the issue.    Try to keep everything as simple as possible.  Think about who will need to maintain the content in future.  If a year or two goes by, even if YOU are the one maintaining it, you will still struggle to remember how you set everything up. ... View more

For audio isssues it's usually also worth trying to update your audio drivers. ... View more

I agree with Dirlo that you should never have an object and a variable use the same name.   However, I would also suggest that you use the Assign action and set the variable value to something that clearly indicates the visited status of the button.  Using the Increment action can sometimes cause you grief because there may be times when the variable value doesn't turn out as you expect.   ... View more

You are correct that the current capabilities of Captivate 12 are far less than that of Captivate 2019.  Of even more concern is that the new Captivate has been in development since about 2018 but in all this time has failed to overshadow Cp 2019's functionality in any area other than its responsiveness. So, I feel your concern is perfectly understandable and many of us are struggling with similar questions.   Adobe has said that support for Captivate 2019 will be terminated completely by 2027, but support will have dwindled significantly even before that point.  Even now there is only one Adobe employee who chimes in at all to answer any questions on this forum. That's not good user support in my view.   If the new Captivate 12 does not look to be a good fit for your organisation, I would hesitate to recommend setting up your e-learning with Captivate 2019 given that it does not have a long shelf life.   ... View more

The default length of a Drag and Drop slide is usually 1.5 seconds.   But a drag and drop slide would need objects on the slide to use as drag objects and drop targets.  If those objects are set to play for a given number of seconds, then you will not be able to reduce the slide shorter than their assigned length.   If you set each of those objects to time as Display for Rest of Slide, then you should be able to drag the timeline down to  whatever you want. ... View more

If your course is being delivered from a SCORM-compliant LMS, then you should be able to turn on Resume Data Bookmarking Captivate's settings so that if a learner leaves the course partway through without having finished, they can resume at the slide where they left off.  However, this only returns the learner to the beginning of the same slide where they terminated their session.  It does not take them back to the exact point in the timeline on that slide.  For most situations this solution is sufficient.    Does that sound like what you needed? ... View more

Lilybiri, our beloved and ever faithful Adobe Captivate Moderator, cannot reply to your message because she passed away just a few weeks ago. ... View more

This is the Adobe Captivate User Forum.   You need to post this question in the Adobe Acrobat Forum. ... View more

This issue can sometimes be encountered when a project with background audio is published as MP4 video output and there is no slide audio in the very first slide of the project.  Under these specific conditions the background audio seems to duplicate itself, overlapping the main slide audio. Adobe's recommended solution is to add a short half-second audio clip containing some silence to the beginning of the very first slide.   Captivate 2019 can also sometimes have problems with audio that has a high bitdepth. Ideally any audio file added to Captivate should be WAV format (uncompressed) and be 16 bit PCM. Check the format of your audio files and make sure they are 16 bit PCM, not 24 bit or 32 bit (like the example below). When you publish to MP4 video, check the publish settings to ensure the audio is not being compressed too much.  Though that usually tends to cause a loss of quality and "whooshiness" rather than cracking or popping. ... View more

I will get Tristan the WidgetKing who created this to respond to you and explain it. ... View more

Which specific version of Captivate are you using? If you are using Captivate 12 I do not know of any way to use screen events to add points to the quiz, other than by having a scored button that the user must click. However, if you happen to be on Captivate 2019 then there is a solution (not free) that uses the Infosemantics CpExtra widget. https://www.infosemantics.com.au/about-cpextra/ https://widgetking.github.io/cpextra/variables/command.html#xcmndscore With this solution you still have to add a scored interactive object such as a button to the project, but the user does not have to click it in order for the score to be recorded and added to the quiz. ... View more

Given that the sad icon you show is related to a specific item on your timeline, I would first be asking what that item is.  Can you provide more information.   I'm not a Mac user, but if that line item represents something heavy such as a video or the audio track. then the icon might simply be saying that this item has not yet downloaded.  If it happens to be the audio track then that would explain why things are out of sync. ... View more

Glad to help. ... View more

Not really.  The two apps are totally incompatible.  You cannot import or export from one to the other.   You will need to rebuild your course from scratch. ... View more

Although the positioning settings might be the same on this object as all the others, I would suggest looking for anything else that is different about it. Is it set to be a button while all the others are just shapes? Does the text inside it contain a hyperlink. Is there an advanced action involved?   It could be that something entirely unexpected is affecting the CSS behind the scenes that is controlling the positioning for this object.   ... View more

Retake Quiz and Review Quiz will only take you to the first slide that contains either a scored interactive component (e.g a button) or a quiz question.   If you want them to take you to a slide BEFORE the first scored slide, then you just need to add a button to that slide and make sure that button is selected to report to the quiz. ... View more

Sorry.  The code I am referring to is something that Adobe engineers would have to refactor inside the Captivate application.  Not something you can alter from outside the app. ... View more