try67
Community Expert
try67
Community Expert
Activity
Mar 03, 2025
09:53 AM
Do you have a subscription or license for Acrobat? It sounds like you're using the free Reader.
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Mar 03, 2025
09:29 AM
You should use the desktop version of Acrobat, instead of the online version.
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Mar 03, 2025
03:03 AM
There are too many unknowns here to answer properly.
The most crucial ones are:
- How the files were created originally?
- Are they protected/digitally signed?
- What kind of edits you want to perform in them?
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Mar 03, 2025
03:00 AM
Via the Help menu.
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Mar 03, 2025
03:00 AM
True, this "protection" is far from safe. However, if you apply a file-open password (different than the file-edit one, of course) then it would be much more difficult to remove. Not impossible, though.
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Mar 02, 2025
03:00 PM
Check-boxes don't have a calculation event, so you need to use a field that does, like a text field. It can be hidden, of course, but in this case we can use the text field where you want to change the text color based on the result. So if the check-boxes in question are called "Sleep1", "Sleep2", "Waking1", "Waking2" and the final two fields are called "Cat2Score" (the check-box with the result, with values of "Choice1" and "Choice2") and the (read-only) text field next to the second check-box is called "Cat2ScoreText", you can use this code as the custom calculation script of the latter:
var fields = ["Sleep1", "Sleep2", "Waking1", "Waking2"];
var total = 0;
for (var i in fields) {
if (this.getField(fields[i]).valueAsString!="Off") total++;
}
if (total<2) {
this.getField("Cat2Score").value = "Choice1";
event.target.textColor = color.black;
} else {
this.getField("Cat2Score").value = "Choice2";
event.target.textColor = color.red;
}
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Mar 02, 2025
09:29 AM
1 Upvote
Go to Printers & Scanners, click the Adobe PDF printer, click Manage, Printing Preferences and under the "Adobe PDF Settings" tab un-tick the "View Adobe PDF results" check-box.
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Mar 02, 2025
09:26 AM
It was probably working as Reader, not Acrobat. Maybe reinstalling caused it to identify your subscription and "switch" to Acrobat mode.
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Mar 02, 2025
09:20 AM
Acrobat is not used to design files. This is really more of a question for the InDesign forum, if you have that application.
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Mar 02, 2025
07:10 AM
Export all the form data to an external file (FDF/Text), clear the form, then import the data from the file back in.
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Mar 02, 2025
01:57 AM
You will need to contact them directly for that, using one of these channels: Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen (make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours) Twitter: https://twitter.com/AdobeCare There's no email support.
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Mar 01, 2025
11:14 AM
You posted in the Acrobat forum. Acrobat is not a photo editor. If you have Photoshop then you can use that.
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Mar 01, 2025
08:19 AM
Acrobat XI is an old and unsupported version, and is no longer compatible with any current OS version, so problems are to be expected. To increase the chances of it working properly make sure you have all updates installed (up to 11.0.23) and run it in Compatibility Mode with an earlier OS, like Windows 7. Updates are available here: ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/ You must use a dedicated FTP client to open the link, it won't work in most browsers.
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Mar 01, 2025
08:13 AM
- Yes, you can use Acrobat to type on a scanned invoice, but you can also use the free Reader for that.
- Adding fields in a specific location is also possible, but will require either a script or using the Replace Pages command. And since these are scanned images the location will probably have to be adjusted each time you do it manually.
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Feb 28, 2025
03:37 PM
The "form" is this forum: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac
Post your request there, after checking it doesn't already exists. If it does, upvote it.
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Feb 28, 2025
03:33 PM
1 Upvote
Go to the printer Properties (or under Advanced, perhaps) and make sure that "Print to File" is not ticked.
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Feb 28, 2025
03:32 PM
Tools - Comment - Add Text Comment.
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Feb 28, 2025
03:31 PM
Check the JS Console for errors. If you still can't figure it out, share your file.
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Feb 28, 2025
12:52 PM
Set them as read-only.
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Feb 28, 2025
09:49 AM
Works fine for me... Are you typing the comment manually, or copying it from another location? If so, from where?
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Feb 28, 2025
09:46 AM
No, it's not the same thing. The former is Adobe Open Options, which is the umbrella name of Adobe's volume licensing model. So you have 6 seats for that. The latter is an upgrade license, which means you can't use it on its own. You must have a previous full version installed (or have its serial number) when you use it. Without a previous (qualifying) product you can't use those licenses.
Be advised that Acrobat X is outdated, though, and not supported by Adobe at all any longer.
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Feb 28, 2025
09:43 AM
Is the text rasterized? In other words, can you select an individual word from it, copy it and paste into another application, or is it an image?
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Feb 28, 2025
09:42 AM
To make only one field selectable you need to give them the same name, but unique export values. Usually the values in points should be the export value, but if two have the same value, that won't work. So use "Choice1", "Choice2" and "Choice3". Then, as the custom calculation script of the text field enter the following (let's say the fields are named "CheckboxGroup1"):
var cb = this.getField("CheckboxGroup1").valueAsString;
if (cb=="Off") event.value = "";
else if (cb=="Choice1") event.value = "0 points";
else event.value = "2 points";
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Feb 28, 2025
02:28 AM
The app? The website? Be a bit more specific, please...
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Feb 28, 2025
02:10 AM
> When I try to get help, the agents say they can't help me.
Did you ask for an explanation? If you were approved, then it should work.
At any rate, we can't help you. This issue has to be dealt with by Adobe directly.
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Feb 28, 2025
02:07 AM
Can you share the file with us?
Do you know what application they used to open it?
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Feb 28, 2025
02:05 AM
You can't change the design of the arrow in the drop-down menus. It's a part of the application design.
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Feb 28, 2025
02:01 AM
I don't really understand when this error appears... Are you able to open the application at all?
If so, try running a Repair Installation from the Help menu.
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Feb 27, 2025
03:37 PM
Ask them to verify (using screenshots) they are opening the file in Adobe software (Acrobat or Reader), and not anywhere else, especially not browser plugins or apps like Apple Preview.
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