Hi... I'm producing PDF documents for a client. They want to offer them for download and expect people to print the documents on office-level printers. However, on some printers these documents print just fine, while on others (including at Fedex/Kinko) text is faint gray or invisible and alternating row tints in tables may or may not print at all. While print-as-image works, the client feels (correctly, I think) that this won't do for customers who may want to run off a copy without fiddling with their printer settings (and in some offices they may not be able to change those settings from their desks). From both InDesign 14.x and 15.01 I have produced PDFs compatible with Acrobat 5.x, 7.x, and PDF/X-1a (so far), with Create Acrobat Layers both turned on and turned off. On my own printers -- an ancient Laserjet 4M Postscript and Color Laserjet 3600, everything prints well (although print-as-grayscale works best on the 4M). On a co-workers inkjet, there is no issue. On the client's printer (unknown and not under my control) the CMYK text barely prints at all; when the client turned to the experts at Fedex/Kinko's, they got no text. Graphics seem to print well in all cases, with the exception of the alternating-row tables, which didn't show a tint. In the original ID files, text is the top layer. I am at a loss, and am pretty much at the stage of randomly trying different Acrobat settings at random. I have tried flattening the PDF and this apparently has no result (I can't test, because on my printers, everything works). Anyone have any advice on what to try? I've searched the forum, and while some people have reported PDF printing problems, no one seems to have reported anything like this. Thanks.
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