Ok, none have this laggy,buggy,preview when using the C keyboard to change camera tool...as i suspect...a waste of time...thank you Adobe ...その他を表示

Ok...so...none else is having the same issue? Just to know it and just to be sure that this beta testing is not a waste of time. Subscribed a bug report...no words from Adobe...just to repeat the issue...using mouse buttons to navigate with camera works like it should...selecting the tools one by one with the letter C give a no way preview feedback. Tested on my laptop with Win 10...same issue (HP laptop with a Geforce card with 4GBof ram, 12GB of ram and i7 processor)....and, just to be clear (i'm a long time AE user...from 6.5...so...) it's obviously not a plug in related issue. It happens with 3D layers too...have a nice day.... ...その他を表示

Well...this the unified camera tool bug resolved in 2015.3 that for me isn't resolved at all If i use right,left and middle mouse buttons to navigate everything is right...if i switch to single camera tools ("C"), the preview is broken. Of course is not a plug in issue...it happens with 3D layers. with particular layers and so on. Now, for me five minutes are the exact time i need to know if old bugs are not resolved (like audio previews...real time previews...unified camera tools...). If they are broken, i don't see the point to use it anymore. I'll stay with the old 2014 that for most of my needs is rock solid. If other people are happy with the new 2017 softwares, i'm happy for them...but i'm not happy for waht i see on my workstation ...その他を表示

Yes...terrible...i really don't know how many people work with 2015/2017...but an answer from Adobe if this behaviour that i have is normal or not...what may cause it...something...don't know.... ...その他を表示

Aaaarrrghhhhh!!! Why are you updating to 2015 sw? Stay with 2014!!!! Which kind of new functionalities are you using from 2015 versions??? New preview is totally useless, rendering times are sooooooo slow, new panels are totally useless, no multiprocessing is totally useless,new face tracking is totally useless (Mocha is the TOP sw to do roto work or tracking), none of the old bugs have been removed (copy/paste in time multiple keyframes from different layers, mask paths on large 3D layers, expressions errors from different AE language versions and so on...). Stay with 2014 if you're in a production environment. Sorry for the bad english. ...その他を表示

Nothing to do...only AE opens and then Premiere start the loop again... ...その他を表示

For my laptop is a noway. no app is running... ...その他を表示

I have discovered that if i log out from CC app, start a program and sign in from there, it works. But, if  i turn off the computer and restart again, CC app is connected to my account and then i can't open any sw, because the loop start again. ...その他を表示

Sorry for another post...this morning i can't use any apps again, on my laptop and on my desktop too. I have again the loop and i can't run any programs. It ask me all the time to sign in with my account and the loop starts again. Roberto ...その他を表示

Thank you so much Rajshree. Today it seems that i can use the apps again . I really hope that the Adobe team can resolve this issue with my account really soon. Thank you really so much for your support. Roberto ...その他を表示

Hello Rajshree, i've send to tou an email with some grabs of what happen. Thank you, Roberto ...その他を表示

Thank you so much. unfortunately this is not a bank account, but a mail service. The card is a Visa Postepay. I've contacted the mail service and they say that there is no problem with my card. I have another subscription program with the same card and the payiment goes true normally. So i think that there is an Adobe problem. Should i have to change again my account information? I've done twice yesterday and today. May Adobe try again to take the money now? Thank you again, Roberto ...その他を表示

I've checked my prepayed cars and the money are still there, so i think that the payment is not been recieved from Adobe. Please help me in this "horror" situation, it's really a nightmare. Roberto ...その他を表示

Hi Rajshree and thank you for your support...but the incredible thing is still happening. i can't get any app running today. Now i'm really frustrated. What should i do? I can't work anymore. I've follow the steps of the FAQ, nothing works. I need a solution for this bug. Thank you again,Roberto ...その他を表示

Hello Rajshree...sadly but this is true...i have again the same problem. No software opens again without grace period. I was out of my country for work. I'm back yesterday, saturday,no mail services open to charge my postepay card. Just a day late for the payment and...yes, again the same problem. What is happening with this subscription? I can't forget to pay the bill for one day and now i can't work anymore? Where is the grace period gone? Is this the way that the subscription works? It's like a nightmare. Well i think that a fix for this bug will be the minimum effort to a customer. I have to choose a prepayed card because ADOBE'S SECURITY FAIL have permitted to hackers a rubbery of personal information and i was one of the "lucky" users that have been attacked, i don't trust anymore in Adobe's security systems, so...after i've changed my bank account, changed my credit card information (it costs money never refound by Adobe) i've choosed a prepayed card...is it possible that in a normal life an human remember to charge the card one day later? I have to call a friend of mine and ask him if i could use his account to work...unbelieavable... Tomorrow i'll pay the ransom and i hope that i can get my subscription active again. I feel like a caged animal...really upset about this. Thank you, Roberto ...その他を表示

Thank you so much Rajshree.I hope that tomorrow i'll have my account validated or i'll loose one client...and money obviously. What i don't understand is why none have replied to my threads exept Beverley Grey, and why the 30 days grace period doesn't work anymore. I think that there is another problem here. Sometimes my payment goes wrong, but i have the 30 day period, so no issues. The real problem is to remain an entire day unproductive,without any help from Adobe and incapable to do anything. This is terrible normally, but is painful if you are on a deadline. I'm only one person, but tomorrow i've to go to my client and probably, if the issue is not resolved, i've to look into his eyes and i have to say "Sorry...but Adobe softwares have stopped to work yesterday and i've been not able to do your changes in time". This is a problem that never will happen in a subscription program, it means that Adobe's client doesn't mean nothing. Sorry for the bad english and for my vent, but today i've loose two years of my life. Conference call with client, with my associate, and a lot of shouting.If the issue will be resolved tomorrow morning, i've to work like a mad to end the work. My suggestion is to rethink completely on how this CC works. I've read too many threads with people affected by this issue. And 1 or 3 or 10 or 100 or 200 people doesn't means nothing. This problem may be restricted to someone, but it will never happen. Thank you again for your effort, Roberto ...その他を表示

Hello,from this morning i have this loop on my machine. One day is gone, the deadline is tomorrow morning, none reply and i'm here waiting at 23.40 AM in Italy a reply from Adobe. Really a nice way to work with CC. ...その他を表示

Todd as i mentioned with the rebuilt of my machine i was able to solve the problem. Today i've tested the update on my laptop and the delay is gone and on my main machine...well...AE is quicker than before! Good job!!! So,just to give to this update a 10+ i'll say that i LOVE the new precomp feature and the snap feature upgrade. For the precomp "trim" in the past i have to use Trim Compose script from VC,but this new possibility saves a LOT of time. This are the two major features that i've tested right on a project. Tomorrow i'll test mask tracking function and the updated Cineware plug-in. Thank you so much for your patience and the effort. Roberto ...その他を表示

joshweiland wrote: ActionCamStudio wrote: Really strange,because the only thing that is changed is the AHCI in BIOS... That's actually a significant difference.  Not running your SSD in AHCI mode likely means it wasn't running at full performance. So probably is this the solution...the old mobo have only IDE and RAID support. I don't want to investigate more...i don't want to break the magic!:) I have to do this upgrade and i'm happy that now all seems to work well...hope that the next release will be better! ...その他を表示

Yes,it was me! I have formatted everything again after the upgrade (i have changed my mobo due to a problem with a PCI slot) and when i reinstall everything the bug was gone...don't know what's happened and why...but i won't ask it! Really strange,because the only thing that is changed is the AHCI in BIOS... ...その他を表示

I'm interested in the release date too...but...i've updated my system with two Intel SSD hard drives,one for the system and one for AE cache and other 12GB of ram (24GB total).With a big surprise the problem is gone. The intel HD model is DC S3500...probably the HD speed was related to the issue? Fortunately now i can work with AECC... ...その他を表示

As always,thank you Todd. I'll be waiting for the release. ...その他を表示

Live with it until Octber. None knows the release date. Sad but true,AE CC is unusable on some computers and as time goes by i'm frustrated about it. I've updated my pc,changed the hard drives,formatted everything,add more ram but the "performance upgrade" claimed from Adobe is a pure lie. Hope that the new version is been tested and that new bugs are not in the way...The Foundry has retired their Nuke update because there were some bugs and in a week they have resolved their mistakes with almost no pain for users. That was the right way to do thing... We are here,waiting for a solution and paying the subscription with absolutely no support and effort from Adobe. They have to take care of their costumers,but at this moment,we have learned of the new update from others and not from Adobe itself. This is the worst communication marketing that i have ever seen. Users are paying people for Adobe. Todd is the only man on Earth that take care of us. God bless him! ...その他を表示

OMG..."probably" mid October...that's really bad for Adobe...no refund for users in troubles? ...その他を表示

I was hoping that it will be released on the 1st of September! We are still waiting...even with my new system configuration (fresh system installation),an SSD for the system (Intel dcs-3500),another SSD for AE cache (dcs-3500 too) and new 12GB of ram (24GB) AE CC is still unusable... Three months of subscription are gone...maybe we need a reply with a real release date...just to be clear... Todd,you know that is not a controversy against you! You're the only voice from Adobe that is speak to us,and i really appreciate this. The fact is that now time to understand and resolve the issue is gone,and i need to work smoothly with Dynamic Link and AE CC. I can't render everytime from Premiere and open files in AE CC. This is a time consuming process that is not worth the money i'm investing in this new CC. I have to do night work to get in time with deadlines and is not a professional way to go! This is a not new discourse,we have been patience and collaborative,but now is time for Adobe to resolve this problem. I know that we are a small part of users,but we have the same rights of other users. ...その他を表示

Hi Todd! Any news on a beta release to test or maybe a real date in which the update will come out? Thanks! ...その他を表示

Thank you very much Todd. If you have some prerelease or just a "test" version,as i said,i'll be glad to try it on my machine. Thank you and sorry for all this messages. Roberto ...その他を表示

Hallo to everyone! Today i've got back my laptop with a new HD (my second machine with Win 7 Pro SP1). Is a fast SSD disc. I've installed after a fresh format all the CC software that i need. AE too of course. Well...the problem is present. So we can definitely say that is not an SSD problem. Please Todd let us know every step and discovery, so we don't feel abandoned! Thank you,i will post something here to remind this issue! ...その他を表示