Hi loplui‌, Same fix mentioned above would work for this. Please visit the KB doc, download the msi and follow the instructions mentioned: Error: AdobeARM.exe entry point not found Thanks, -ashu ... View more

That's great to hear! Please mark the forum post "answered" when you get a chance. -ashu ... View more

Hi ischmied‌, This issue was fixed in the 11.0.14 release. Can you please visit Help > Check for Updates within Acrobat to apply the latest patch. Let me know how it goes. Thanks, -ashu ... View more

Hi TonyFromNJ‌, If you are on the latest version of Acrobat DC, you'd see an option to send the crash log back to Adobe. Please use that option to send the crash so that we can investigate further. Thanks, -ashu ... View more

Hi AngryAdobeDCReaderUser‌, Can you please share the steps to reproduce the crash? What OS are you on? Please also confirm that you are on the latest release of Reader DC by going to Help > Check for updates. Thanks, -ashu ... View more

Hi Marlama‌, You can still collapse the Right Hand Panel using a single click in Acrobat DC (just click on the small triangle in the RHP strip). Moreover, Acrobat DC remembers your chosen state for RHP and stays expanded/collapsed across sessions unless toggled again. Thanks, -ashu ... View more

Hi, You can configure thumbnails to open on a per document basis, such that thumbnails will appear on subsequent accesses of the file. Go to Edit > Preferences > Documents and check "Restore last view settings when reopening documents". Also, please send across details about improvements to Bates Numbering functionality by visiting: www.adobe.com/go/wish Thanks, -ashu ... View more

Hi, Can you please install our latest update, released on 12th Jan (Release Notes | Adobe Acrobat, Reader) and let us know if you still face the crash? Please visit Help > Check for updates within the product to install the update. With this release, you'd also see an option to send the crash report to Adobe (on Mac). We'd recommend using the option to send us the crash report so we can address it in a subsequent update. Thanks, -ashu ... View more

Hi nicka62018728‌, all, This issue has been fixed with our 11.0.14 update released yesterday. Please visit Help > Check for Updates within Acrobat and apply the patch if you haven't already. More details about the release are here: 11.0.14 Planned update, January 12, 2016 — Acrobat and Adobe Reader Release Notes Please let me know how it goes. Thanks, -ashu ... View more

Hello ialden‌, Thanks for sharing this additional information about the Acrobat DC issue you are seeing. We will try to reproduce this issue internally and get back to you. Meanwhile, it would be most helpful if you could send one sample crashing PDF for us to investigate this issue further. You can send it to asmittal@adobe.com. Thanks, -ashu ... View more

Hi danielm16036171‌, Glad to know it worked for you! Thanks, -ashu ... View more

Hi nicka62018728‌, We are aware of this issue on Mac 10.11 and will be working towards a fix in a future 11.x update. Meanwhile, can you please disable the "preview" by clicking on the triangle in the "Save as..." dialog. See screenshot below. Then try saving and let me know how it goes. Thanks, -ashu ... View more

Hi stevew42046440‌, Could you please let us know the version of Acrobat Reader DC installed on your machine. Please visit Help > About Acrobat Reader DC to know the version number. To help us reproduce the issue at our end, can you let us know the steps that you follow when you encounter the crash? Can you also share the crash logs if any (email them to asmittal@adobe.com)? Thanks, -ashu ... View more

That's great news Prop-Jet Electra, thanks. -ashu ... View more

Hi all, Fix for this issue is now available. Please visit the KB doc here: Error: AdobeARM.exe entry point not found and follow the instructions mentioned. Thanks, -ashu ... View more

Hi Checkernet‌, There is no case ID for tracking this publically. I will share an update on the solution as soon as available. Thanks, -ashu ... View more

Hi all, Acrobat engineering is aware of this issue and working towards a resolution. Please stay tuned for further updates on this. Thanks, -ashu ... View more

Hi karif3464‌, Thanks, that is indeed the latest version. Have you encountered the crash since installation of this version? For Acrobat Pro users, they can install the previous version (Acrobat XI) in addition to DC, instructions here: Adobe Acrobat DC uninstalled Acrobat XI | How to get Acrobat XI back (note that this does not apply to Acrobat Reader). Regards, -ashu ... View more

Hello karif3464‌, Sorry about the issues you are facing in using the DC product. Could you please answer a few queries to troubleshoot this further: Are you using Acrobat Pro DC or Acrobat Reader DC? Have you updated to the latest released version of DC (we fixed several stability issues in the release). Please visit Help > Check for Updates and make sure you have the latest update. Also, please visit the About Box and let me know the version that you see. Which operating system are you on: Win 7 / Win 8 / Win10 / Mac? Do you have the crash log report saved from the previous crashes? If yes, please send it across to asmittal@adobe.com and will have this investigated. Thanks, -ashu ... View more