Barb Binder
Community Expert
Barb Binder
Community Expert
Activity
‎Feb 15, 2025
03:19 PM
Hi Susan:
Love it when things are so easy to fix.
~Barb
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‎Feb 15, 2025
01:28 PM
Hi @reinoud:
Windows can update in the background unless you have updates disabled. Could you please check your version? Press Windows key + R (win + R), and type winver, and then share a screenshot? We are looking to see if you have the Win 11 24H2 update,
~Barb
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‎Feb 15, 2025
01:23 PM
Hi Susan:
There is a checkbox at the bottom of the Place dialog box that is on as a default, telling InDesign to Replace Selected Item. Did yours get inadvertently deselected?
~Barb
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‎Feb 12, 2025
11:33 AM
Hi Fabio:
Also try opening https://fonts.adobe.com/ and make sure you are signed in there.
As per @Bill Silbert, signing out and back in resolves a lot of issues, as does restarting your computer if it's been a while.
~Barb
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‎Feb 12, 2025
08:55 AM
2 Upvotes
That doesn't work for me either Jim but the Ctrl key does:
~Barb
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‎Feb 11, 2025
04:14 PM
1 Upvote
Hi Pam:
Welcome to the FrameMaker Community forum. We are users like you, and if we are part of the beta, we are under NDA so can't speak to what may or may not be coming down the road.
I would look for a Roboto look-alike for FrameMaker and/or explain the Roboto limitation to the in-house designer responsible for your style guide.
As an aside, InDesign supports variable fonts but depending on the complexity of your layout, InDesign may not be a viable option for your documentation.
~Barb
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‎Feb 11, 2025
09:31 AM
2 Upvotes
Hi @Amit Mani30445109n307;
It's been a while. Hope you are doing well.
As per @Bob_Niland, it's worth visually reinforcing that some fonts will superscript the registered trademark and some do not. In my screen shot below, I didn't touch the trademark, I just changed the assigned font.
You are using a very distinctive font for your heads, but it doesn't superscript the trademark. The easiest solution is to use a font for the running heads and TOC that automatically superscripts the symbol since those are pulled from the page content.
~Barb
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‎Feb 11, 2025
08:56 AM
Hi Susan:
InDesign has two features that help us track down overrides:
The Style Override highlighter [a+], and
Clear overrides in Selection ¶*
I know you said you aren't seeing the + indicating overrides but I'd still revisit overrides with those two features to fully rule them out.
Once you do, the next place I'd look is in the Paragraph style definition as per @davecourtemanche: specifically to see if Nested Styles or GREP styles are in use (either of which will change the type style, but will not show up as overrides.)
~Barb
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‎Feb 09, 2025
02:35 PM
2 Upvotes
In my experience, Word equations don't map to editable equations in FrameMaker. Also, in my experience, they don't appear in the Word media folder as images.
So... I may rebuild a simple equation in FrameMaker, but usually I end up exporting the Word pages that contain equations to PDFs, and then crop each individual equation and extract it as an individual PDF. I then import the PDF equations into FrameMaker as inline images.
All the visible equations below—alone on the numbered paragraphs and the two I left visible that are embedded in the paragraph—are linked PDFs that I created using the above technique and shrinkwrapped (Esc m p). It's not fast but it works.
~Barb
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‎Feb 09, 2025
02:09 PM
1 Upvote
We are always happy to help. Come back and see us next time you get stuck.
~Barb
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‎Feb 09, 2025
01:36 PM
1 Upvote
Hi @ramirog:
The print dialog box does have that option—it actually has both (Pages and Sequence).
I don't remember export to Adobe PDF (Print) having the Sequence option, so I think you may be confusing the two dialog boxes. And don't feel bad—they are so similar, I do too.
At any rate, glad we were able to help. Come back and see us next time you get stuck.
~Barb
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‎Feb 06, 2025
05:38 PM
I agree, it's confusing, @leo.r!
~Barb
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‎Feb 06, 2025
10:52 AM
2 Upvotes
Hi @ramirog:
Remove the words All pages and type in the desired page range. Use a hyphen between consecutive pages, and a comma between non-consecutive pages.
~Barb
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‎Feb 06, 2025
10:47 AM
Hi @Merlin3:
Is Photoshop installed on a local drive, or are you accessing it via a VPN?
~Barb
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‎Feb 05, 2025
06:52 AM
2 Upvotes
Is the anchored framed inside a table cell? It has it's own End of Flow marker.
~Barb
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‎Feb 03, 2025
04:04 PM
1 Upvote
Hi @Richard Potter:
If you think the issue is specific to 19.5.2 you can roll back to 19.5.1 in the CC Desktop app. Locate InDesign 19.5.2 in the right column, click the 3dot button > Other versions and click Install next to 19.5.1.
Alternatively, we get reports of corrupt preferences after updates so you could try rebuilding cache/prefs first:
https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/
~Barb
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‎Feb 03, 2025
03:49 PM
1 Upvote
Hi @Ciara31274891gx7g:
I understand that the file is confidential and can't be shared for security reasons but I'm not sure we can help without seeing it. Here's a technique others have used the the past:
Save the file as it is, then
Save it under new name.
In the new copy, remove all but a few pages.
Replace the remaining real content with dummy content—we just need a few heads to work with and no body copy/table/images—and update the TOC (which will remove most of the remaining TOC).
Scan one more time for confidential information and then
Share the file with the dummy content.
This will let us play with the file—everyone on this thread is skilled at working with generated TOCs, s whoever sees it first will likely be able to identify the issue.
~Barb
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‎Feb 03, 2025
10:01 AM
1 Upvote
Hi @Flight Media Specialist:
We don't have Caption Track styles in InDesign—and you posted on the InDesign forum—so I'm thinking you meant to post this on the Adobe Premiere Pro forum?
I'll move it over there now and you might want to bookmark the page for future questions: https://community.adobe.com/t5/premiere-pro/ct-p/ct-premiere-pro?page=1&sort=latest_replies&filter=all&lang=all&tabid=discussions
~Barb
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‎Feb 03, 2025
09:58 AM
1 Upvote
Hi @joziG:
This is a user-to-user forum and this is a curious situation. I reached out to Adobe on Friday for a specific answer have not yet received a reply so for now, all you have is me.
I played around with it and here are my observations (not particularly helpful) but that's all I have for now:
Creating an Express file stores it on https://www.adobe.com/files/cloud-documents, along with my PDF files, my Photoshop .psdc files and my Illustrator .aic files. I can see all my cloud files there.
When I open Photoshop, I only see .psdc files, when I open Illustrator, I only see .aic files, and when I open Adobe Acrobat Reader, I only see .pdf files. This is the expected behavior.
When I open Adobe Acrobat, the Express files are visible. Since they are not in Adobe Acrobat Reader—PDF files stored as Document Cloud files always appear in both—I'm thinking this is unintended behavior.
You can report it as a bug here: https://acrobat.uservoice.com.
And if I do get an answer to my query from last Friday, I will come back and update this post.
~Barb
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‎Feb 03, 2025
09:43 AM
You said "lately", so what InDesign version and OS are you using?
~Barb
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‎Feb 03, 2025
09:08 AM
Hi Allyson:
A few thoughts:
That is the normal cursor when you hover over a selected frame using the Selection too. It has nothing to do with the issue you are facing.
The issue you are facing is serious, of course. I know you said you have uninstalled/reinstalled InDesign and reset preferences. But did you uninstall with the Adobe CC Cleaner tool (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html)? The normal uninstall leaves behind remnants of InDesign and when you reinstall it, it matches up with those again. The CC cleaner tool fully uninstalls an Adobe application. Similarly., how did you reset preferences? There are multiple levels to resettin preferencesg and if the top levels don't wokr, you will need to continue until you get to the very bottom.
Finally, if nothing fixes this, I would try installing InDesign 2024 and see if you have the same issue. Come back and let us know please.
~ Barb
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‎Feb 02, 2025
03:19 PM
Do you have Auto Spell Check enabled in Edit > Preferences > Spelling > Spelling Options?
~Barb
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‎Jan 31, 2025
11:44 AM
In Acrobat, click the 3dot button on the Commenting Toolbar > Sort Comments > By name.
If you are viewing the PDF in a browser window, the only option is to filter by name.
~Barb
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‎Jan 31, 2025
11:03 AM
Hi @turner111:
How about a 2-cell table with a table style? That would give you 1-click formatting, and then you could adjust the top cell height either manually or by adding content. I'm curious what a table is "missing most of the controls needed" means though.
~Barb
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‎Jan 30, 2025
03:43 PM
2 Upvotes
Am I the only one who wants to pretend that Peter is asking us an InDesign question? 😂
~Barb
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‎Jan 30, 2025
03:31 PM
1 Upvote
Hi @AuroraPenticton:
That was me marking Kevin's answer as correct, and I did so because he offered a clear explanation for why it has started happening, in addition to how to move past it.
As a heads up, you can always mark any answer as correct—including your own—on your own thread. I went ahead and marked yours as well, since you asked about it, because yes, you reported the fix first.
~Barb
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‎Jan 30, 2025
09:43 AM
Phew! 😅 Again, I would just wait for a quiet moment, then completely remove and reinstall.
Let us know how that goes—we learn as much from user questions as you learn from us. Then we will be prepared the next time it comes up.
~Barb
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‎Jan 30, 2025
09:36 AM
1 Upvote
I'm back to say one more thing: this is a macOS message and not an InDesign message. I found this:
When an application gets downloaded from any source other than those that Apple seems suited, the application gets an extended attribute "com.apple.Quarantine". This triggers the message: "<application> is damaged and can't be opened. You should move it to the trash."
Please be sure to always and only download Adobe apps from the Adobe website. If you find a free/low-cost option elsewhere, it is typically "non-genuine" (aka pirated) and the pirated versions often come with malware. It's not a risk I would take. I'm not saying you did, I'm just adding it to this thread as a Public Service Announcment because our exchange will be read by others encountering the same message.
~Barb
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‎Jan 30, 2025
09:28 AM
Honestly, very strange. Not only am I a long-time daily InDesign user, I answer questions here and elsewhere and I'm a career InDesign instructor. I've never seen that message, or heard anyone refer to it.
Glad you are back on track. If you are on deadline, it sounds like you can continue forward. If it were me though, I'd still use the CC Cleaner tool/reinstall when I have downtime because something seems off.
~Barb
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‎Jan 30, 2025
09:19 AM
1 Upvote
Hi @photogiftexpress:
Can we assume you are using Preferences > File Handling > Create Links When Placing Text and Spreadsheet Files to link the Word document?
It's an awkward workflow, IMO. You will want to apply styles in Word, and then map those styles to the equivalent styles in InDesign. You can modify the style definitions in InDesign but must make all text edits, and assign additonal formatting in Word, and then update the link in InDesign.
If you edit content or assign different styles in InDesign it will all look fine. However, if you return to Word and edit, you'll see an alert in InDesign that indicates that the file is out-of-date, and updating will wipe out all of the InDesign edits. The same thing is happening when you rename a file and then update the link.
If being able to maintain an up-to-date Word file is the goal here, I would definitely take a look at Worksflow from Em Software. It's a much easier way to work and it offers round-trip editing. You can edit in Word and InDesign picks up the changes. Or you can edit in InDesign and Word picks up the changes.
Otherwise, I just wouldn't link the Word docs.
~Barb
EDIT: My apologies if I repeated what was already said. Only @Peru Bob was on the thread when I started my answer.
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