I would confirm this is my experience. I have 2 monitors connected. A relatively new one - where the problems occur and the old monitor - where the map module works fine. ... View more

uninstall every cc app per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html check for, and if available, update your os restart your computer (don't skip this) reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html use the desktop app to install your cc programs/trials> if that fails, you probably have a corrupt user account. google your os and how to create a new one. ... View more

I am with you on this. There should be something for those who have supported Adobe. There are ways. Adobe need to realise there are alternative apps out there now and they are good. Adobe is not so much the centre of the universe anymore. I am already trialling two apps that compete easily. ... View more

I have stuck with Lr Classic and shall continue to do so. It is a shame though as I do like LrCC and would happily use it if it were not for the fact that I am forced to use the cloud. ... View more

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee. Click the following to contact Adobe customer support staff for help:  https://helpx.adobe.com/contact/support.html You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI. If the CSR refers you to the forums, insist on speaking with a supervisor and keep moving up the chain until you get someone who knows what they are talking about. ... View more

But not the Photography Plan. ... View more