Hi There,   Thank you for reaching out and sorry to hear you are facing trouble using Adobe XD.We would like to know a few more details  like- The version of XD. The version of Win OS build which you are using(Type run in search tab present taskbar and type winver inside run: share the screenshot of it). The version of creative cloud. The version of Graphic driver(type dxdiag on Windows search and select the Display tab) Are you getting any blank screen while opening XD. Is it possible to share video of your Issue, so that we can Investigate from our end.    Also we would request you to please try the below troubleshoot steps and let us know if that works- 1. Try creating a new user account on your machine and then try to launch XD. If it works, go to the previous account-. 2. Signout of Creative Cloud Desktop app 3. End all all Creative Cloud desktop app process from task manager. 4. Uninstall XD, Creative Cloud Desktop app using the Adobe Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html. 4. Restart the machine. 5. Install Creative Cloud, XD. If this doesn't help, once it crashed please collect the system logs so we will make sure to report the issue for investigation. Though, we would need Adobe logs and Crash dumps of your machine for investigation purposes. Please generate the logs and upload them to a shared location such as CC or Dropbox and share the URL with us here or over a PM.  We will make sure to file a feedback ticket of your machine's logs   Please let us know if you need more assistance on this. We'd be happy to help.   Thanks, Chethan G ... View more

Hi There,   Thank you for confirming and happy to hear your Issue got resolved. In case If you face the same Issue again, please feel free to update in the same thread for further assistance from us.   We are here to help.   Thanks, Chethan  ... View more

Hi There,   Thanks for reaching out and sorry to hear that you're having trouble in using language settings inside XD. As you have mentioned even after changing the language to english in creative cloud It still shows portuguese, this is Odd. could you please share the language of your OS ,also please try to change the language of Adobe XD with below mentioned steps. Click on XD->Preferences->Language-> Change language to English-> Restart XD   Below are some useful links to change language from creative cloud Change the language setting of your Creative Cloud apps https://helpx.adobe.com/xd/user-guide.html/xd/help/change-app-language.ug.html   please feel free to update this discussion in case you need further assistance and we will be happy to help..   Thanks, Chethan ... View more

Hi There,   Thank you for reaching out and sorry to hear you are facing trouble using Adobe XD. After looking In to the screenshot which you have shared with us . I see creative cloud Issue so, I would request you to please try the below troubleshooting steps and let us know if that works- 1. Signout of Creative Cloud Desktop app, Adobe XD. 2. End all all Creative Cloud desktop app process from task manager. 4. Uninstall XD, Creative Cloud Desktop app using the Adobe Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html. 4. Restart the machine. 5. Install Creative Cloud, XD. 6. Sign in back from creative cloud and launch XD   If this doesn't help, to Investigate your Issue and to understand the behaviour of your workflow.we would like to know a few more details like- The version of XD, Creative cloud Is it possible to share video of your Issue or published prototype link , so that we understand the workflow of your design and try to reproduce your Issue from our end. Please let us know if you need more assistance on this. We'd be happy to help.   Thanks, Chethan G   ... View more

Hi There,   Thank you for reaching out and using Adobe XD. Basically you can use guides to line up objects or manage spacing between elements on an artboard  and also you use guides to align the objects position within your artboards from top to bottom.please go through the below attached helpx link to know  more about artboard guides: https://helpx.adobe.com/xd/help/work-with-guides-and-grids-in-adobe-xd.html   please feel free to update this discussion in case you need further assistance and we will be happy to help.   Thanks, Chethan ... View more

Hi Chirag,   In addition to above comments, If you have Adobe XD on Windows and if you want to do real-time preview through USB on Android device, first you should save the document to cloud documents and then open the same document on your Android device and also please go through the above attached helpx link to understand more on mobile preview.     please feel free to update this discussion in case you need further assistance and we will be happy to help.   Thanks, Chethan ... View more

Hi There,     Thank you for reaching out and sorry to hear you are facing trouble using Adobe XD. As of now, If your device is running Adobe XD on Windows the real-time preview through USB is not supported due to technical issues. You’ll need to save it and open it as a cloud document from your mobile device . please go through the below attached helpx link to know more on live preview on mobile devices:https://helpx.adobe.com/xd/help/preview-mobile.html   Please let us know if you need more assistance on this. We'd be happy to help.   Thanks, Chethan G ... View more

Hi There,   Thank you for reaching out and sorry to hear you are facing trouble using Adobe XD.Basically Only one interaction can occur at a time so if you have a time trigger and then do a hover trigger and Interaction with time trigger will get canceled. To Investigate your Issue and to understand the behaviour of your workflow,we would like to know a few more details like- The version of XD, Creative cloud Is it possible to share video of your Issue or published prototype link , so that we understand the workflow of your design and try to reproduce your Issue from our end.   Please let us know if you need more assistance on this. We'd be happy to help.   Thanks, Chethan G ... View more

Hi There,   Thanks for reaching out and sorry to hear about the trouble.As you have mentioned you are stuck at loading XD shared file but In the screenshot you are trying to open shared prototype link so I assume you are having Issue while loading shared prototype link. To Investigate more on your Issue, I'd request if you can share a few more details like:   The version of Adobe XD. Is this happening with a specific file or with multiple files? Have you tried loading the link in any other browser? Are you connected to a private network or managed work network? If connected to a managed network please try switching to a different network? Will it be possible for you to share the link so that we can test it on our end?   We're here to help, just need more information.   Thanks, Chethan ... View more

Hi There,   Thank you for reaching out and sorry to hear you are facing trouble using Adobe XD.Basically to scroll to bottom of the page, the element should be positioned far below the viewport. To Investigate your Issue and to understand the behaviour of your workflow,we would like to know a few more details like- The version of XD, Creative cloud The version of Win OS build which you are using. Is it possible to share video of your Issue, so that we understand the workflow and try to reproduce your Issue from our end.   Please let us know if you need more assistance on this. We'd be happy to help.   Thanks, Chethan G ... View more

Hi There,   Thank you for confirming and happy to hear your Issue got resolved. In case If you face the same Issue again, please feel free to update in the same thread for further assistance from us.   We are here to help.   Thanks, Chethan  ... View more

Hi There,   Thank you for confirming and happy to hear your Issue got resolved. In case If you face the same Issue again, please feel free to update in the same thread for further assistance from us.   We are here to help.   Thanks, Chethan  ... View more

Hi There,   Thank you for reaching out and sorry to hear that you're having trouble using color picker. I found a similar thread on this Issue:https://community.adobe.com/t5/adobe-xd-discussions/color-fill-pannel-looks-strange-in-xd-41-1-version-on-windows-machine/m-p/12170204 please follow this thread, try the troubleshooting steps and workaround mentioned in it.   We're sorry for the inconvenience. please feel free to update this discussion in case you need further assistance and we will be happy to help.   Thanks, Chethan ... View more

Hi There,   Thanks for reaching out and sorry to hear that you facing Issue while working on stacks in XD.Basically you can enable stacks only on a group that has responsive resize enabled Inside a Repeat grid and Is it possible for you to share your working file or video of your workflow so that we can understand your Issue clearly and test it on our end?   I request you to go through this article to know more on stacks:https://helpx.adobe.com/xd/help/create-dynamic-designs-with-stacks.htmland please go through attached video to know how to enable stacks Inside a Repeat grid and also I would also like to know a few more details like- The version of XD. Are u creating Repeat grid with group or component or shapes?   Please feel free to update this discussion in case you need further assistance and we will be happy to help.     Thanks, Chethan ... View more

Hi There,   Thank you for reaching out and sorry for the trouble while opening document in XD. As you have mentioned you are getting error 86 while opening downloaded files from open from your computer ,To Investigate your Issue could you please share a few more details like: The version of Adobe XD. Is this happening with a specific file or with multiple files? Are you facing the same Issue while opening  cloud document? Is it possible to share a video of your workflow in XD, so that  we can try to reproduce your Issue from our end.    Also I found a similar thread on this Issue:https://community.adobe.com/t5/adobe-xd-discussions/unable-to-open-the-local-file-in-xd-getting-error-86/td-p/10565034 I suggest you to follow this thread and try the troubleshooting steps mentioned in it.     Please let us know if you need more assistance on this. We'd be happy to help.   Thanks and Regards, Chethan G ... View more

Hi There,   Thanks for reaching out and using XD. Basically when ever you create an object/shape/path as a component you will see the green diamond on the top left side but In the screenshot which you have shared with us I see the green diamond(green dot) in the top right side of the component and In your case may be, you have rotated the component to right. I request you to go through the attached article to know more on the components feature :https://helpx.adobe.com/xd/help/work-with-components-xd.html   Please let us know if you need more assistance on this. We'd be happy to help.   Thanks, Chethan G ... View more

Hi There,   Thank you for reaching out and sorry for the trouble while export assests in XD.To Investigate your Issue could you please share a few more details like: The version of Adobe XD. Is this happening with a specific file or with multiple files? Is it possible to share a video of your workflow in XD, so that  we can try to reproduce your Issue from our end.  Are you able to see all the images and icons when you try to export as SVG  and JPG? Also please go through the below attached article to know more on exporting assets from XD:https://helpx.adobe.com/xd/help/export-design-assets.html   Please let us know if you need more assistance on this. We'd be happy to help.   Thanks and Regards, Chethan G ... View more

Hi There,   Thanks for reaching out and sorry to hear about the trouble.As you have mentioned you  are not able to see hotspot hints even after enabling "show hotspot hints" while creating the link so to Investigate your Issue could you please share a few more details like: The version of Adobe XD. Is this happening with a specific file or with multiple files? Have you tried loading the link in any other browser? Are you connected to a private network or managed work network? If connected to a managed network please try switching to a different network? Will it be possible for you to share the link so that we can test it on our end? Is it possible to share a video of your workflow in XD, so that  we can try to reproduce your Issue from our end.    We're here to help, just need more information.   Thanks, Chethan ... View more

Hi There,   Thanks for reaching out. Sorry to hear that you're having trouble in publishing links on shared file. As you mentioned you are working on shared XD design file so you are not actual owner of the file and I am afraid, as of now, this feature i,e allowing collaborator(other than owner) to create/ update link is not available in Adobe XD. we already have feature request on this and the feature status shows as feature started so I would suggest you to upvote this feature request: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/31015357-allow-mul...   This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.     Thanks, Chethan ... View more

Hi There,   Thank you for reaching out and sharing your feedback in Adobe XD. I am afraid, we don't have an option to disable the cookie banner as of now and we have seen a similar feature request has been raised here:https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/43566378-turn-off-cookies-for-xd-embeds. We would request you to please submit your feedback , upvote and add your voice in the above feature request and this is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.Hope it helps.   Please let us know if you need more assistance on this. We'd be happy to help   Thanks, Chethan ... View more

Hi There,   Thanks for reaching out and sorry to hear about the trouble.In the screenshot which you have shared with us I see a dark line in prototype link preview so could you please check the viewport height in the first artboard and make sure viewport height is same as the artboard height . Also could you please share a few more details like: The version of Adobe XD. Is this happening with a specific file or with multiple files? Have you tried loading the link in any other browser? Are you connected to a private network or managed work network? If connected to a managed network please try switching to a different network? Will it be possible for you to share the link so that we can test it on our end? Is it possible to share a video of your workflow in XD, so that  we can try to reproduce your Issue from our end.    We're here to help, just need more information.   Thanks, Chethan ... View more

Hi Divyanshi5FE0,   Thanks for reaching out and sorry to hear about the trouble.As you have mentioned prototype is not working in the XD link but its working in Adobe XD desktop preview.To analyse your issue, could you please share a few more details like: The version of Adobe XD. Is this happening with a specific file or with multiple files? Have you tried loading the link in any other browser? Are you connected to a private network or managed work network? If connected to a managed network please try switching to a different network? Will it be possible for you to share the link so that we can test it on our end? Is it possible to share a video of your workflow in XD,so that  we can try to reproduce your Issue from our end    We're here to help, just need more information.   Thanks, Chethan ... View more