Chethan Girish
Adobe Employee
Chethan Girish
Adobe Employee
Activity
‎Oct 15, 2023
11:12 AM
1 Upvote
nice article with a sequence for talking
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‎Jul 13, 2023
12:32 PM
if your system is Mac, you need to allow screen recording within Apple system in settings. Then close and reopen Adobe XD for the settings to be accepted.
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‎May 18, 2023
05:35 PM
I am.
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‎Mar 13, 2023
11:02 PM
5 Upvotes
I have also tried all of these steps with no luck on Windows 11. Nothing works, the application just quits upon opening without any kind of error code. I have also tried repairing/restarting the app with no luck. I updated my graphics driver to the latest version(nvidia 3070) with no luck.
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‎Jan 17, 2023
02:57 PM
Does anyone have a work around for this yet? I can't complete my project as I'm out of space on the pasteboard.
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‎Jan 13, 2023
05:12 PM
Hello Atul / Adobe Employess, I am extremly disappointed to use the Creative Cloud License Version. After puchased the license version of the Adobe. I am facing issue to installed with Adobe Dreamweaver and Adobe XD with Apple MacBook M1 Pro? So, I am truly getting frustrated with adobe services and solutions. Please, guide me how to fix this both issue and working with smoothly?
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‎Dec 02, 2022
05:54 AM
Hi Chethan, This does not work. Can you figure out a solution? Video playback works fine but audio playback does not. -M
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‎Sep 19, 2022
03:55 PM
Hi there,
Thank you for reaching out, and sorry for the trouble. I am afraid to say it's not possible. If it is a public XD link, then any user can access and comment on it. For the private link, the removed user's comments will still be visible to other users with access, and the user removed will no longer be able to access the link since it is private. You may upvote this request: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/39457762-option-to-maintain-comments-pins-when-creating-new or create a new for you.
Hope it answers your question.
Thanks,
Harshika
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‎Sep 14, 2022
05:58 PM
THIS !
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‎Aug 29, 2022
11:03 AM
1 Upvote
XD ver. 54.0.12 is still hanging at the start screen on restart of the program. Log files are here: https://drive.google.com/file/d/1lq3m6BEgm0WpJ6ThnUW8gd1LN32yc9qb/view?usp=sharing
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‎Jul 04, 2022
11:10 PM
1 Upvote
These days you can use Lottie files for that sort of animation that will play while you're doing other things and won't get interrupted by triggers etc. To create a lottie animation you need to use Adobe After Effects and a plugin called Bodymovin. You can read more about it here. When you generate a .json file from the Bodymovin plugin, you can import it into Xd and it will play or loop automatically while viewing the prototype, depending on how you set it up. You can learn more about using Lottie in Xd here.
Otherwise, the limitation of only one trigger / action happening at the same time is still here and likely to stay, so I'm afraid this is your only option 🙂
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‎May 30, 2022
08:38 AM
Hi @Deleted User & @Leentje5FDB,
We are sorry for the delay in response. Are you still experiencing the issue on XD 51? If yes, please share the details of your operating system.
We will try our best to help.
Thanks,
Harshika
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‎May 04, 2022
09:51 AM
This issue has occurred for me as well. All of the audio files in the XD file's asset library are no longer displaying their titles or information. It seems as though the interactions in the protype are calling the audio files but can't find them resulting in the bottom pop up message. Luckily an older version of the file accessed through the version history still had the audio file information intact. Rolling back to that older version fixed the issue. Unfortunately, the shared file our team was working from is now useless.
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‎May 30, 2022
08:38 AM
Hi @Deleted User & @Leentje5FDB,
We are sorry for the delay in response. Are you still experiencing the issue on XD 51? If yes, please share the details of your operating system.
We will try our best to help.
Thanks,
Harshika
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‎Mar 17, 2022
10:52 PM
Hi There,
Thank you for confirming and happy to hear your Issue got resolved.
In case If you face the same Issue again, please feel free to update in the same thread for further assistance from us.
We are here to help.
Thanks,
Chethan
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‎Mar 14, 2022
02:00 PM
Hi After a number of clear turns out the Kaspersky Total Security antivirus blocked XD from being selected for the internet, so this was resolved when I gave it internet access. Thanks to all the friends
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‎Mar 08, 2022
06:49 AM
my quest is about top and down guide should we use it as safe zone or left or right is enough not about alignment
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‎Mar 06, 2022
09:40 PM
Hi Chirag,
In addition to above comments, If you have Adobe XD on Windows and if you want to do real-time preview through USB on Android device, first you should save the document to cloud documents and then open the same document on your Android device and also please go through the above attached helpx link to understand more on mobile preview.
please feel free to update this discussion in case you need further assistance and we will be happy to help.
Thanks,
Chethan
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‎Feb 24, 2022
10:27 PM
Hi There,
Thanks for reaching out and sorry to hear about the trouble.As you have mentioned you are stuck at loading XD shared file but In the screenshot you are trying to open shared prototype link so I assume you are having Issue while loading shared prototype link. To Investigate more on your Issue, I'd request if you can share a few more details like:
The version of Adobe XD.
Is this happening with a specific file or with multiple files?
Have you tried loading the link in any other browser?
Are you connected to a private network or managed work network? If connected to a managed network please try switching to a different network?
Will it be possible for you to share the link so that we can test it on our end?
We're here to help, just need more information.
Thanks,
Chethan
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‎Feb 20, 2022
09:06 PM
Hi There,
Thank you for reaching out and sorry to hear you are facing trouble using Adobe XD.Basically to scroll to bottom of the page, the element should be positioned far below the viewport. To Investigate your Issue and to understand the behaviour of your workflow,we would like to know a few more details like-
The version of XD, Creative cloud
The version of Win OS build which you are using.
Is it possible to share video of your Issue, so that we understand the workflow and try to reproduce your Issue from our end.
Please let us know if you need more assistance on this. We'd be happy to help.
Thanks,
Chethan G
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‎Feb 17, 2022
09:05 PM
2 Upvotes
Hi There,
Thank you for reaching out and sorry to hear you are facing trouble using Adobe XD. In the screenshot which you have shared with us, I see you have opened plugins panel which is blank and Is It the same with layers panel and libraries/assets panel too?.To Investigate your Issue we would like to know a few more details like -
The version of XD.
The version of Win OS build which you are using(Type run in search tab present taskbar and type winver inside run: share the screenshot of it).
The version of creative cloud.
Is it possible to share video of your Issue Including libraries/assets panel, layers panel and plugins panel too, so that we can Investigate from our end.
Also we would request you to please try the below troubleshoot steps and let us know if that works-
1. Try creating a new user account on your machine and then try to launch XD. If it works, go to the previous account-.
2. Signout of Creative Cloud Desktop app
3. End all all Creative Cloud desktop app process from task manager.
4. Restart the machine.
5. Install Creative Cloud, XD.
Please let us know if you need more assistance on this. We'd be happy to help.
Thanks,
Chethan G
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‎Feb 12, 2022
07:55 AM
Can't find information about embedding GIF in XD at this link, it is a general link.
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‎Feb 09, 2022
06:42 AM
Hi Henrik Krog 3,
Hope you're doing well!
We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the discussion if you need further assistance from us.
We would be happy to help.
Thanks,
Harshika
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‎Aug 29, 2022
11:03 AM
1 Upvote
XD ver. 54.0.12 is still hanging at the start screen on restart of the program. Log files are here: https://drive.google.com/file/d/1lq3m6BEgm0WpJ6ThnUW8gd1LN32yc9qb/view?usp=sharing
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‎Feb 07, 2022
03:29 AM
1 Upvote
That's great, thanks for your help Chethan!
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‎Feb 03, 2022
04:48 AM
Hello There, I am currently V47 and it is not working. I am now trying to downgrade it to V45 to see if it work 😕 I have did all the above in order to solve the issue but it did not. Any info ?
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‎Jan 31, 2022
09:51 PM
3 Upvotes
Hi Katya5E57,
Thanks for reaching out and using Adobe XD. I am afraid, as of now, exporting comments/notification from the XD published prototype link is not avialable in Adobe XD. I found a similar feature request thread posted in the community forum for exporting comments feature :https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/32591750-easily-select-copy-paste-export-comments, also you can create new feature request in a new UserVoice request link mentioned in the above thread or you can use below link to create new feature request: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests . This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases
please feel free to update this discussion in case you need further assistance and we will be happy to help.
Thanks,
Chethan
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‎Jan 20, 2022
06:19 AM
1 Upvote
Hi There,
Thank you for confirming and happy to hear your Issue got resolved.
In case If you face the same Issue again, please feel free to update in the same thread for further assistance from us.
We are here to help.
Thanks,
Chethan
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‎Jan 12, 2022
01:13 PM
Hi atran-1digital,
We're sorry for the frustration. We would request you to please update XD to the latest version i.e XD 47 as the issue seems to be fixed.
Please let us know if you still experience the issue with XD 47.
We will try our best to help.
Thanks,
Harshika
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‎Jan 12, 2022
07:20 AM
Thank u man this solved it
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