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adobe-admin
Community Manager
Community Manager
December 2, 2009
Question

404 errors on first visit to forums

  • December 2, 2009
  • 4 replies
  • 8410 views

Just got acknolwedgement from Jive that it is a bug in the text editor that is still being worked on.

Can you give me details on the block quote issue? I tried going through some of the other threads, but there is too much noise to find the actual issues.

Also looking for more info on the 404 errors. I had a couple of people email me to say that it was fixed, but others are still reporting it.

Thanks!

[update] Message was edited by: Jochem van Dieten:

Split these messages off from the thread on the Camera icon not working because this is really a different topic.

    This topic has been closed for replies.

    4 replies

    Inspiring
    December 10, 2009

    The 404 error issue has been confirmed by Jive:

    Last Post Minutes link causes 404 error on first visit to page.
    Priority:4
    Type:Bug
    Status:Open
    Affects version(s):2.5.16,  3.0.8,
    Fixed version(s):Not Scheduled,
    Phillip M  Jones
    Inspiring
    December 10, 2009

    Question:

    why is this attached to thread originally titled:Attach Image Not Working - 11-17-09

    Just curosity.

    Claudio González
    Brainiac
    December 11, 2009

    PjonesCET wrote:

    Question:

    why is this attached to thread originally titled:Re: Fixed height on a website - suggestions ?Attach Image Not Working - 11-17-09

    Just curosity.

    Could it be that the "off topic post will be deleted" rule does not always apply?


    Seriously, now, I think that the 404 error and the garbage in the quote blocks are too two separate problems, so maybe a new split in two threads would be advisable. I am not counting my own completely off topic intrusion because that was taken care of in another thread, and because before the split there were too many topics in the thread. As a matter of fact, I think it would do no harm to delete my off topic messages.

    Inspiring
    December 2, 2009

    adobe-admin wrote:

    Also looking for more info on the 404 errors.

    So this has been going on for 2 weeks and Jive is still clueless?

    Log in with the "Remember me" option, close browser, open browser, go to preferences panel and remove .adobe.com AUID domain cookie. You now have a jive.history.xxx cookie as the only one for forums.adobe.com and still have a RMID for .adobe.com. Now go to http://forums.adobe.com/community/general/forum_comments and check any of the lnks in the last post column. They all have a jsessionid in the wrong place in the url.

    December 2, 2009

    jochemd wrote:

    adobe-admin wrote:

    Also looking for more info on the 404 errors.

    So this has been going on for 2 weeks and Jive is still clueless?

    Nope, not just two weeks, this has been going on since the very beginning.

    Claudio González
    Brainiac
    December 3, 2009

    When switching on this morning, I found that my identity had been changed in the two browsers in which my 24 hours had expired. And I know that this problem doesn't belong in this thread, but so many different issues are been addressed here...

    Addition: After I posted this message (from Safari/Vista), I was taken to the first message of this page, not to its last post.

    Message was edited by: Claudio González. Reason: addition.


    I have just received these t

    wo emails:

    When switching on this morning, I found that my identity had been changed in the two browsers in which my 24 hours had expired. And I know that this problem doesn't belong in this thread, but so many different issues are been addressed here...

    --------------------------------------------------------------
    This message was sent to: Claudio_González

    To post a reply to the thread message, either reply to this email or visit the message page:
    http://forums.adobe.com/message/2436960#2436960

    and

    The green Favicons are back!


    But I can insert images.

    http://forums.adobe.com/servlet/JiveServlet/showImage/16385/green.jpg

    --------------------------------------------------------------
    This message was sent to: Claudio_González

    To post a reply to the thread message, either reply to this email or visit the message page:
    http://forums.adobe.com/message/2436988#2436988

    The first one says it was sent by myself (it wasn't), while the second appears as posted by John Joslin. And I haven't used my new Claudio_González identity for many days; in fact, I have not even opened its profile.

    Extra linefeed kindly provided by the software.

    the_wine_snob
    Inspiring
    December 2, 2009
    Can you give me details on the block quote issue? I tried going through some of the other threads, but there is too much noise to find the actual issues.

    Yes. This goes back to when I was on IE 7. In the editing screen, with the article, to which one is replying below, the user does a Copy, and then Pastes it into the editing box. Select it, and hit the Block Quote icon. Prior to the update, this then stripped any formatting and place the line(s) of text into the gray rectangle, indented for Block Quote.

    Update and the same operation usually resulted in the Pasted text being replaced by an empty Block Quotation box. Back then, Ctrl+Z worked on my IE 7, so that was what I would do. Ctrl+V (Paste) again, same text. Block Quote icon usually worked on the second time, but not always.

    There were several occasions, where I had highlighted and Copied, say just a line of text, rather than the full message. Most often, the above behavior happened, and did not take for maybe three tries. In the process, at times, when the Block Quote icon was pressed, the full content of the subject post would be placed onto the screen, below a Block Quote box, that was empty. What was odd was that the Clipboard still had just the highlighted, Copied text and NOT the full text from the subject post - where THAT came from is anybodies' guess. I never Copied all of it, but just a line, or two.

    I did not count the instances, but had many attempts that took 5-6 tries to get a Block Quote. The odd behavior of getting the full content of the subject post below the empty Block Quote probably happened once per day.

    Now, I have not encountered any of this behavior in Chrome. I Block Quote a lot, so I have used the feature extensively, and it has yet to fail.

    Those are my observations, and I hope they help. Again, ALL of these behaviors were in IE 7.

    Hunt

    December 2, 2009

    The 404 error is still present and annoying in FF 3.5.5.  I get *every* time, without fail when I first load the page.  I load my browser via a bookmark which points to http://forums.adobe.com/community/general/forum_comments?view=discussions .

    In looking at the bookmarked link, I wondered if the "?view=discussions" was having any effect on the 404 errors.  I edited the bookmark to match the exact URL provided by the forum comments link on the main page ( http://forums.adobe.com/community/general/forum_comments )  and I still get the 404 error.  I must reload the page in order to view any discussion.

    the_wine_snob
    Inspiring
    December 2, 2009

    I must have been fortunate in this respect. Unless the forum is about to tank, or I have gone searching on Google for older, pre-changeover articles, I do not get these, on either IE 7, or yet on Chrome.

    However, you are not alone in this issue.

    Good luck,

    Hunt