ACTIVATION problem solved--'used different browser!
I've recently been through 6 techs regarding not being able to activate my CS6 purchased program. Long story short, no one could help me, I had tried all of the various methods. An error window kept coming up saying I was off-line, and/or my clock was wrong. Neither of these were true. When I tried activation Off-Line, Adobe kept telling me I had the Serial No. wrong (not true). I was so frustrated I was ready to scream, and then last night as I was yet again sifting through the Adobe site I ran across a line that said my CS6 would activate when Adobe sensed that I had gone online--which made me remember that some websites work better in a different browser. I had been using Google Chrome on my new Windows 8 computer. Here's what finally made the activation window pop up: I closed Chrome, opened Photoshop, then launched Internet Explorer...the error window started to pop up then changed to the sign-in window for activation!!! This, after days and many hours with techs who could not figure out why I could not activate my program. I wish I could scrawl a note in their binders for them. Such a simple remedy, based only on a past experience. Experience PAYS! Patti/GlamourShots
