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the_wine_snob
Inspiring
November 24, 2013
Question

Adobe Forum Sign-In Not Working?

  • November 24, 2013
  • 6 replies
  • 6867 views

If you attempted to sign-in to the Adobe Forums, on Saturday, Nov. 23, 2013, and could only access this forum as a "Guest," then the Sign-In process is now working again. You no longer have to read as a Guest, and can sign-in, as of today, Sunday, Nov. 24, 2013.

Sorry for the inconvenience.

Hunt

    This topic has been closed for replies.

    6 replies

    Claudio González
    Brainiac
    December 8, 2013

    Today I have been forced to enter my data after half an hour of inactivity in the forums. And while I wait for things to happen, I read this:

    When you become a member of the Adobe community, you can connect with experts, post a comment, ask questions or simply share your knowledge and expertise with other designers and developers. Membership is free and registration only takes a minute.

    which I find a bad joke. It doesn't say that one has to waste more than a minute to log in the forums.

    I wonder how many large corporations would tolerate such a bug in their sites for such a long time.

    Claudio González
    Brainiac
    December 7, 2013

    Today I had to enter my ID and password to sign in. A step backwards.

    I wonder how many large corporations would tolerate such a bug in their sites for such a long time.

    the_wine_snob
    Inspiring
    December 7, 2013

    Claudio,

    Yesterday (Friday 06), after smooth Sign-Ins, I also had to enter the info, and Remember Me was unchecked - had been properly checked the day before. "Stuff" happens, and I have not been able to observe a pattern to explain why/how it does.

    As Chief Dan George said, "Sometimes the magic works, sometimes it does not... " [Little Big Man]

    Hunt

    Claudio González
    Brainiac
    December 7, 2013

    Bill, you're right, there is no pattern Today I have been forced to re-enter my info even after less than half an hour of inactivity in these forums.

    I wonder how many large corporations would tolerate such a bug in their sites for such a long time.

    John T Smith
    Community Expert
    December 4, 2013

    New wrinkle 8AM 12-4-13... did my usual of clicking on the sign in link... which usually goes to the sign in screen and then back to where I started

    This morning, the sign in screen displayed... flashed and displayed again... flashed and displayed again... and I was back where I started, logged in

    Looks like something with the sign in process has changed, again

    Claudio González
    Brainiac
    December 4, 2013

    Similar but not identical thing over here this morning. In my case, the sign in screen displayed, flashed and then displayed again, but this time forcing me to enter my data to log in... Not an improvement.

    I wonder how many large corporations would tolerate such a bug in their sites for such a long time.

    ~graffiti
    Brainiac
    December 4, 2013

    I don't think that is new. It's been doing that to me for weeks.

    Inspiring
    November 26, 2013

    I REALLY tired of clicking on the "Sign in" link!  Why can't Adobe get this mess under control?

    the_wine_snob
    Inspiring
    November 27, 2013

    As of now (Nov. 26, 2013, 6:00PM PST), I still need to first click on "sign in" for each session.

    So long as what happens next (I AM signed in, and get to the forums), I will live with that. Now, it's only one additional click, as opposed to the auto sign-in from a few weeks ago.

    Hunt

    Jacob Bugge
    Community Expert
    November 27, 2013

    It seems that I am still the (only) lucky one.

    And that we have quite different conditions among us, regardless of browser and OS.

    November 24, 2013

    I also was unable to log in all Sat. morning.  Was fearful that the foums were again being changed and we would have another mess to deal with. 

    So far the only difference I can see is the Translate icon next to reply.  This is a good change and seems to work.  Saves time from loading Google Translate.

    Now if it would just translate Jive format into a usable program I would be in heaven.

    John T Smith
    Community Expert
    November 24, 2013

    >translate Jive format into a usable program

    I think that kind of translation power would require every computer the NSA owns

    the_wine_snob
    Inspiring
    November 25, 2013

    I think that kind of translation power would require every computer the NSA owns

    Hunt

    John T Smith
    Community Expert
    November 24, 2013

    >Sorry for the inconvenience.  Hunt

    Whew! I'm glad you fixed things!

    I could not login yesterday morning for several hours... restarted Win7... deleted ID cookies... no help

    Sometime in the afternoon (I do have a life outside these forums) your fix worked and login started working

    the_wine_snob
    Inspiring
    November 25, 2013

    John T,

    You are giving me credit for things that I had nothing to do with. Adobe-Admin was obviously very busy this past weekend. Not sure WHO did the actual fix, but a big "thank you" goes out to them.

    One addition, after the Sign-In issue was the addition of the Translate button - with several possible languages. I have not put it to use yet, but did notice that there are no Asian languages, at least not yet. Curt Y also found that Translate button, and may have more updated info on how well it works. Thanks Curt.

    Hunt

    Claudio González
    Brainiac
    November 25, 2013

    Bill, what do you mean by "fixed"? In Mac/Firefox I still have to waste valuable time clicking on the Sign In button and waiting for my "automatic" login. And in Win/Explorer, I had to actually enter my data to log in.

    If this is a fix, I find it a very peculiar one...

    By the way, I see no Translation button anywhere.