Adobe log in issues

I've got an idea! They could set up forums, that work really fast and well, and have knowledgeable users deal with queries. People who can pull levers, dish out serial numbers, sort out ID/account mix-ups, rule on eligibility for student editions all that - could be drafted in on a shift basis to respond to requests. You've got a problem, Kelly or Joe asks for your email address, sorts you out, and you come back and tell everyone how wonderful he/she was.

How-to questions are answered for free by people who know what they are talking about. These people are allowed to use newsreaders if they want, can post code without it getting mucked about, and they will be happy campers. They could even get a special badge but ONLY if they really deserve it. We could vote.

Also, Adobe employees who know how each applications works - really know - have to spend a minumum amount of time per month giving the actual, genuine answers. Including hard questions like why, really truly why, do you insist on ripping off non-US customers so shamefully and when will you stop? Translators are employed so people can ask and answer in their own language.

Sun shines, birds sing, Adobe saves money, everybody loves them.

Finding an Adobe agent that can chat online and help you out is a scarce commodity.    And finding one that can speak clear English is even harder, judging from commments in these posts.

dave milbut wrote: <facepalm />

Shouldn't that be palms (plural)? Or are you intentional keeping it singular?

At the risk of you poppong a Fuse iam going to suggest the following:

Since I believe you can get in using Mozilla Products (SeaMonkey and FireFox), do the following:

Its easiest in SeaMonkey, and I assume you have assigned a master Password. (I have and I am the only one using my Computers.)

Go to password Manager. Look for Adobe/Clearspace, notice the the Username used and write down.

Next click on show passwords then typing your master password, now look at password and write down.

I assume you are most likely using a PC  instead of a Mac because Mac don't have that problem

go look in your firewall and add each program you wish to accept.

Now open each program (one at a time) and type username,  tick remember me, then type password as you have written down.

Hit enter/return key  and see you you can get in. Repeat for each different Browser.

Because, I have  router/switch between computer and Modem and I have computer set for stealth mode. I don't have to have have Firewall set.

Oh and each time you update a application that's in Firewall you have to tell the firewall again about the program.

What 'people there'? It seems to be little but a collection of angry people complaining about rotten or non-existent customer service.

Just tried Macintosh version of Opera. works just fine, no login cycling.

wally386 wrote: I'm also having issues downloading a trial  version of Adobe illustrator. Says I need adobe download manager yet it never prompts me to download it. just a windows pops up.

Try downloading with Internet Explorer if you are not already.  Sometimes FF does not get the right signals.