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May 14, 2010
Question

Adobe survey crashed my browser

  • May 14, 2010
  • 4 replies
  • 9952 views

While visiting the forums, a pop-up asked me if I wanted to complete a survey on the Adobe site.


I said yes, but it then requested I enable javascript and immediately froze my browser (Firefox 3.6.3). In fact I had to restart the computer to resume my work in the forums.

    This topic has been closed for replies.

    4 replies

    June 4, 2010

    how about the ability to stay logged in more than a couple hours at a time? or maybe the ability to remember what page of the current forum you're on. grrr...

    Phillip M  Jones
    Inspiring
    June 4, 2010

    Or the pour souls that have their names (Id's) changed every few minutues

    Phillip M  Jones
    Inspiring
    June 4, 2010

    We're just supposing anyw ay  Adobe do

    n't give a Rat's Backside what we think they could care

    less.

    June 1, 2010

    I just got the message again and left it up. When I go here it works fine...give it a try:

    http://survey.foreseeresults.com/survey/display?sid=browse-adobe.com-sitewide-en_us&cid=s5ccpQJxpV8s81t5gshQdw%3D%3D&pattern=http%3A%2F%2Fforums.adobe.com%2Fcommunity%2Fgeneral%2Fforum_comments&a=1275409150858_285363&b=38262274539312568325&c=86400000&version=6.0.0&cpp

    the_wine_snob
    Inspiring
    June 2, 2010

    User,

    Thanks for that link. All worked perfectly, and I was able to complete the survey on Chrome, with no issues. Now, as soon as I told Adobe that they could contact me, my InBox filled with porno spam - well, that is not true, and I actually hope that they do contact me, so that I can share my perspective with them, regarding the fora.

    Again, that link is appreciated,

    Hunt

    the_wine_snob
    Inspiring
    June 2, 2010

    The savee wouldn't be for any salty langiage. but a

    ll the details of what's wrong with the forum software would take so long b

    ecause of the many bugs their ears would simply fall off.


    Make the random line-breaks #1, OK?

    I can just imagine the poor caller. After you finish with them, they would look like the popular depictions of extraterrestrials - no ears and their eyes bugging out!

    Hunt

    May 25, 2010

    Yeah I think that link I posted was a waste. I was hoping it would work though (I found it through a google search).

    Anyway, I seriously doubt the survey is going to bring forth any changes.

    the_wine_snob
    Inspiring
    May 26, 2010

    I cannot address this particular survey, but Adobe DOES use others and they will often be reflected in the various products.

    Good luck,

    Hunt

    Phillip M  Jones
    Inspiring
    May 26, 2010

    how about it Adobe, post that non-existant survey on your website. So we can fill it out so you will know what we really think of the Jive system for forums. I can think of a few pages of comments I'd like to offer.

    May 14, 2010

    I got the same message today when trying to view a thread.

    I clicked, "Yes, I'll give feedback" and then it did nothing...just went directly to the thread. I want to give my feedback!?!?!?!

    May 14, 2010

    AMAZING...AFTER I left the Adobe site, then the survey pops up!

    adobe-admin
    Community Manager
    Community Manager
    May 14, 2010

    I believe that is the way it is supposed to work. You are asked if you will take a survey when done with the site, and then it doesn't pop up the survey until you leave the site.

    Anyone else having a crash?

    John