Another format change?!?!?!?

Report · May 19, 2012

If I am not logged in, the layout of a page is grossly different from what it is if I'm logged in. Why whould the layout be different if someone is not logged in? Is there some point to this? Is this supposed to appear inviting to a potential user when viewing these forums for the first time?

What I see is a column on the left labeled "Trending Questions".

Whether logged in or not, the page elements are scattered all over the place.

OS X 10.7.4

Safari 5.1.7 (7534.57.2) or FireFox 10.0.2

MacPro

Apple Cinema Display

Report · May 23, 2012

Are you still seeing this? The view should be just about the same if logged in or not, except you won't have some options like replying when logged in.

Can you post a screen shot?

Thanks!

Report · May 23, 2012

I still see the same thing, John. Here is the screen shot of the Lightroom Forum if I go there, verify that it looks normal and then log out.

Is "Trending Questions" what I should be seeing? If that is the case, why shouldn't the usual view be presented to the user?

Thanks for replying.

Report · May 23, 2012

Can you post a screen shot of what you see when signed in?

I have a feeling that what you are seeing when signed in is the old Discussions tab. Did you have the Lightroom forum set to default to Discussions instead of Overview before the new skin was rolled out? That would give you a different view between being signed in/out.

Your screen shot above is of the Overview page, which is the usual default.

Try this link when not signed in and let us know if that more closely matches what you see when signed in:

http://forums.adobe.com/community/lightroom?view=discussions

John

Report · May 23, 2012

And try http://forums.adobe.com/community/lightroom?view=overview when you are logged in, too.

Report · May 23, 2012

When I follow the link you supplied I arrive at the same page shown in the screen shot I included in my previous post.

If I then go back to the foeums home page and select the Lightroom forum I get what I expected when logged in.

I'm confused!

Report · May 23, 2012

Yes. So it sounds like you set a custom default to the Discussions page some time in the past. New users won't get that view unless they stumble upon it. Instead they get the standard Overview page with the Trending Questions and all the other widgets.

Report · May 24, 2012

Yes, I set the default to the Discussions page. Now I cannot find where I can change that choice to something else.

Report · May 24, 2012

I don't think there is a way for you to set it back.

Report · May 24, 2012

John Cornicello wrote:
I don't think there is a way for you to set it back.

Thanks for the information.

It's too bad Jive treats any option as a one way street.

Report · May 24, 2012

That isn't a Jive issue. The interface designers removed the Tabs which is where the option to change defaults lives.

Report · May 24, 2012

Brilliant!

I will hold my tongue and not give my opinion about the "interface designers".

Report · May 24, 2012

John Cornicello wrote:
Yes. So it sounds like you set a custom default to the Discussions page some time in the past. New users won't get that view unless they stumble upon it. Instead they get the standard Overview page with the Trending Questions and all the other widgets.

The overview page is ok for new users but for frequent visitors, the discussions page is more suitable. If I end up on an overview page by some mishap, I immediately click on one of the trending questions and then click on Discussions in the forum hierarchy at the top of the page to get back to my preferred view. The old tabbed site was better in this respect. It is odd that the word Discussions is a link but is not formatted as one.

Adobe Forums > Adobe general forums > Forum comments > Discussions

The heading Trending Questions is misleading.

Report · May 24, 2012

No argument from me. I do the same and use Discussions. I've been trying to fight this battle for weeks.

You may need to clear your browser cache for the Discussions text to show up in blue. That was changed last night.

Report · May 24, 2012

John Cornicello wrote:
You may need to clear your browser cache for the Discussions text to show up in blue. That was changed last night.

That worked, thanks.