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Nancy OShea
Adobe Expert
December 27, 2019
Question

Bug - Account Settings not working

  • December 27, 2019
  • 2 replies
  • 953 views

METHOD 1:

  1. Click on Avatar.
  2. Select Account Settings.
  3. Nothing happens 😞

 

METHOD 2:

  1. Click on Avatar.
  2. Right-click Account Settings and select open link in new tab...
  3. Wait 5 minutes for browser to resolve to https://community.adobe.com/t5/user/myprofilepage/tab/personal-profile:personal-info
  4. Resulting errors. 
    A lot of spurious HTML code
    Error fetching settings data.  MACROs 4  - 12 This widget could not be displayed

 

If it matters, I'm on Windows 10 desktop and Firefox Quantum 69 (64-bit).

 

 

This topic has been closed for replies.

2 replies

Abambo
Adobe Expert
January 12, 2020

Looks like the bug is back... for me! 😞

ABAMBO | Hard- and Software Engineer | Photographer
Peru Bob
Brainiac
December 27, 2019

It is a bug that has been acknowledged, but won't be fixed at least until the next scheduled bug fix release in January.

Participating Frequently
January 8, 2020

Thank you, it has been fixed 🙂