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lflegg
Inspiring
November 7, 2019
Question

Bug: stop signing me out every time I return to this Premiere forum

  • November 7, 2019
  • 6 replies
  • 808 views

Which I have to return to on a daily basis, because Premiere is full of more bugs than almost every other app I use, put together.

Is something wrong with your cookies?

This topic has been closed for replies.

6 replies

LinSims
Community Expert
Community Expert
November 8, 2019

Note that even after you are signed in, there is an idle timeout. Sometime between 20 and 30 minutes, if there is no activity, you get signed out and have to sign back in again.

John T Smith
Community Expert
Community Expert
November 8, 2019
Just Shoot Me
Legend
November 7, 2019

It does the same thing to EVERYONE. Even me and the guy down the street. You are not alone. Work around it.

Usually all you have to do it click the buttin in the upper right hand corner (Sign In).

Ann Bens
Community Expert
Community Expert
November 7, 2019

Moved to Community Help forum

Legend
November 7, 2019

It does the same for me too, but after you click Sign In once, it should proceed to automatically log you in without the need to input or submit any other login information. You just have to give it a second or two. I think if you click to submit your email address too quickly, it might bypass this.

John T Smith
Community Expert
Community Expert
November 7, 2019

This is a new platform for Adobe discussions, and some things are different