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Yammer
Yammer
Inspiring
April 27, 2013
Question

Camera Raw forum FAQ

  • April 27, 2013
  • 1 reply
  • 2213 views

I'm a long-time user of the Camera Raw forum, which is a good quality read, frequented by plenty knowledgeable people. However, I have one problem with it:

There is one question which keeps cropping up more than any other.

This is why they created the humble FAQ, but I can't seem to find it. This is what I see:

Apparently, when you log out, the forum looks a bit more helpful, but this all changes to the above layout when I log in.

When I visit the Photoshop forum, there is an 'announcement' box across the top. This would be an excellent place to put the number 1 question from infrequent visitors.

Trouble is, I don't know if there's a moderator responsible for the CR forum, or how to go about making the FAQ (yes, there is one, albeit a bit complex) more visible. Any pointers?

    This topic has been closed for replies.

    1 reply

    mytaxsite
    mytaxsite
    Inspiring
    April 27, 2013

    The FAQ can be located at this link:

    <http://forums.adobe.com/thread/311515?tstart=0>

    These forums are currently undergoing a major overhaul so they are likely to be unstable until the work is finished.  I suspect it will take another two weeks before everything starts working normally.

    Good luck.

    Yammer
    YammerAuthor
    Inspiring
    April 27, 2013

    I must not be making myself clear. I can find the FAQ; it's the new users who can't find it. There's no obvious link in the forum after you log in.

    Yammer
    YammerAuthor
    Inspiring
    April 28, 2013

    There's no problem with the forum layout.

    At some point you have set the 'discussions' view as your default, which is not what people normally see.

    The default view for all normal users is 'overview' - when they visit http://forums.adobe.com/community/cameraraw they see the FAQ link right in the center of the screen, bold as brass.

    To get back to the overview page, use http://forums.adobe.com/community/cameraraw?view=overview


    That does sound familiar, Dave. However, I tried to find a setting which controlled the default layout and I couldn't find one. Has it gone, or am I looking in the wrong place?

    Actually, this is quite depressing, if the FAQ is in plain sight for new users, as it's not helping the number of "why does ACR not support my camera" questions we get every week.

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