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Can I upload AI file to support community?

New Here ,
Oct 22, 2021 Oct 22, 2021

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I was trying to get some insight/advice on something but need to upload the file I'm working on. Not sure if the support community supports AI files as attachments? I tried to attach it but got this as an error:

  • The attachment's snowy.ai content type (application/postscript) does not match its file extension and has been removed.

 

Just wondering if there is any way to share the file I'm working on in illustrator to get support on for my question? 

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Community Expert ,
Oct 23, 2021 Oct 23, 2021

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Upload it to Dropbox and include a link in your post.

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Community Expert ,
Oct 23, 2021 Oct 23, 2021

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This forum does not allow AI file attachements. 

 

I usually embed full width screenshots of my workspace in the post.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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