• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can I upload AI file to support community?

New Here ,
Oct 22, 2021 Oct 22, 2021

Copy link to clipboard

Copied

I was trying to get some insight/advice on something but need to upload the file I'm working on. Not sure if the support community supports AI files as attachments? I tried to attach it but got this as an error:

  • The attachment's snowy.ai content type (application/postscript) does not match its file extension and has been removed.

 

Just wondering if there is any way to share the file I'm working on in illustrator to get support on for my question? 

TOPICS
How to

Views

541

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 23, 2021 Oct 23, 2021

Copy link to clipboard

Copied

Upload it to Dropbox and include a link in your post.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 23, 2021 Oct 23, 2021

Copy link to clipboard

Copied

LATEST

This forum does not allow AI file attachements. 

 

I usually embed full width screenshots of my workspace in the post.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines