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RotoRouter
RotoRouter
Known Participant
September 21, 2009
Answered

Can't change my Avatar

  • September 21, 2009
  • 3 replies
  • 5263 views

I want to upload a custom Avatar, but when I do It tells me I have to delete some of my other custom Avatars which there aren't any.

Any ideas?

TIA

Chris

    This topic has been closed for replies.
    Correct answer Phillip M Jones

    You are allowed only one custom avatar.  It should show it and then (delete) below it.  If I read your message correctly you have no custom avatars so not sure why you would get the message to delete it.


    curt y wrote:

    You are allowed only one custom avatar.  It should show it and then (delete) below it.  If I read your message correctly you have no custom avatars so not sure why you would get the message to delete it.

    I understand that and the op evidently does as well. His problem was he was attempting to upload and Avatar, didn't have any previous ones and was receiving this message.

    The only possibility I see is perhaps he tried to upload an avatar and was unaware there is a waiting que to have them approved, and tried to upload another. Or there is an errant errow message.

    3 replies

    john_cornicello__retired_
    john_cornicello__retired_
    Inspiring
    September 21, 2009

    Did this get cleared up? I see that you do have one custom avatar uploaded (it is an orange circle with a blue/green shape at the top), but not selected.

    RotoRouter
    RotoRouterAuthor
    Known Participant
    September 22, 2009

    Yes all good now thanks John.

    --

    Chris

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    September 21, 2009

    It may be time for a PM, Chris.

    http://forums.adobe.com/thread/493829?tstart=0

    RotoRouter
    RotoRouterAuthor
    Known Participant
    September 22, 2009

    "Time for a PM"... ?

    I can be slow on the uptake.

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    September 22, 2009

    Chris,

    "Time for a PM"... ?

    I can be slow on the uptake.

    In post #4 I linked to the original thread in the Illustrator forum where I suggested your posting here, used both the full term Private Message and the abbreviation PM for it, and provided links to PM John and Kathy, which you did not need thanks to Phillip: http://forums.adobe.com/message/2257007#2257007

    A
    Anonymous
    September 21, 2009

    RotoRouter wrote:

    I want to upload a custom Avatar, but when I do It tells me I have to delete some of my other custom Avatars which there aren't any.

    Any ideas?

    You must be in the wrong place! It is done in the Edit Forums Profile part of the Your Stuff >Profile dialog.

    Phillip M Jones
    Phillip M Jones
    Inspiring
    September 21, 2009

    Wouldn't stand to reason if he is at the point he is uploading a custom Avatar that he would be at the window you are suggestion. He's indicating That he wants to upload an Avatar but he receives a message hehas tommany already and needs to delete some. When in fact he has not uploaded any.

    To add a custom avatar is should be saved eithr as a jpg or png formatt. It can not be over a ceratin leghth and width and the size is limited I had to work with mine for about a 1/2 hr until I could get it adjusted just right. and even then you have to wait so many hours before you can even set it as your default avatar.

    A
    Anonymous
    September 21, 2009

    You are allowed only one custom avatar.  It should show it and then (delete) below it.  If I read your message correctly you have no custom avatars so not sure why you would get the message to delete it.

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