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c_Shane
Known Participant
January 22, 2013
Question

Can't login with 64-bit browser

  • January 22, 2013
  • 2 replies
  • 1488 views

Greetings,

Several days ago I was logged out of this forum. I tried logging back in, but I always get error #413 saying "Header Length too Large". I have found out that I only get this error on the 64-bit version of IE. I am able to log in using any 32-bit browser, including 32-bit IE.

What has happened recently that logged me out, and prevents me from logging back in?

Thanks,

Shane.

This topic has been closed for replies.

2 replies

pwillener
Brainiac
January 23, 2013

I have no problems using the forums with 64-bit Waterfox.

c_Shane
c_ShaneAuthor
Known Participant
January 23, 2013

It's working again. I marked the answers as "Helpful".

Thanks,

Shane.

adobe-admin
Community Manager
Community Manager
January 22, 2013

It sounds like one of six forum nodes was out on Sunday afternoon. A few people have had trouble since then. I would suggest clearing out any adobe.com and forums.adobe.com cookies. I'm not quite sure how to do that in IE. It might be F12 or something like that to get to the cookie settings.

Can any IE users confirm how to clear individual cookies?

Thanks!

John T Smith
Community Expert
January 22, 2013

Tools - Internet Options - General page has a button to delete browsing history

John Waller
Community Expert
January 22, 2013