• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't login with 64-bit browser

Explorer ,
Jan 21, 2013 Jan 21, 2013

Copy link to clipboard

Copied

Greetings,

Several days ago I was logged out of this forum. I tried logging back in, but I always get error #413 saying "Header Length too Large". I have found out that I only get this error on the 64-bit version of IE. I am able to log in using any 32-bit browser, including 32-bit IE.

What has happened recently that logged me out, and prevents me from logging back in?

Thanks,

Shane.

Views

1.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 22, 2013 Jan 22, 2013

Copy link to clipboard

Copied

It sounds like one of six forum nodes was out on Sunday afternoon. A few people have had trouble since then. I would suggest clearing out any adobe.com and forums.adobe.com cookies. I'm not quite sure how to do that in IE. It might be F12 or something like that to get to the cookie settings.

Can any IE users confirm how to clear individual cookies?

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2013 Jan 22, 2013

Copy link to clipboard

Copied

Tools - Internet Options - General page has a button to delete browsing history

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2013 Jan 22, 2013

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 22, 2013 Jan 22, 2013

Copy link to clipboard

Copied

I have no problems using the forums with 64-bit Waterfox.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 22, 2013 Jan 22, 2013

Copy link to clipboard

Copied

LATEST

It's working again. I marked the answers as "Helpful".

Thanks,

Shane.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines