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8

Cannot change Adobe password

Explorer ,
Mar 15, 2024 Mar 15, 2024

I normally login with my Google account but I'm now trying to set a new password, no matter what password I use I get the following error:

 

"does not contain your name or email address"

 

This happens even when I choose 'Suggest strong password' from Google Chrome

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Bug , Community Information , General Feedback , How to
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correct answers 1 Correct answer

Community Expert , Mar 15, 2024 Mar 15, 2024

are you signed in with your account id?

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Community Expert ,
Mar 15, 2024 Mar 15, 2024

are you signed in with your account id?

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Community Expert ,
Mar 15, 2024 Mar 15, 2024
LATEST

I agree with Kglad. Make sure you are signed into your CC id.

Lee- Graphic Designer, Print Specialist, Photographer
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