Skip to main content
Known Participant
September 18, 2011
Question

Cannot log in with original account

  • September 18, 2011
  • 1 reply
  • 824 views

I haven't been able to log in to the forums all day with my original account (screenname johnrellis).  After I enter the email address and password in the login screen and hit submit, the browser says "Redirecting" and spins forever (well, I waited 15 minutes).  I've tried deleting the browser cache and cookies, with both IE 9 and Firefox 5.

    This topic has been closed for replies.

    1 reply

    Ned Murphy
    Brainiac
    September 19, 2011

    I had the same problem and was able to get the admin's help fixing it, so hopefully someone will be along to attend to it soon.  In my case it turned out to be an old account that was throwing a wrench in the works.

    Known Participant
    September 19, 2011

    I hope Adobe can fix my original account, since it has several years of history and thousands of vanity points.

    adobe-admin
    Community Manager
    Community Manager
    September 19, 2011

    Hi John.

    Please try it again now