community forums interface is poor and does not work correctly

[marc.cardwell]

every single time i post something, i select "email when someone replies" and i never get an email, i forget i made the post, then2 weeks later, i happen to come here and see i have a reply.

replies are not going to spam, i checked.

when i reply to some one, the interface shows a one line field for me to type in, it does not expand, nor can i add any attachments to my reply.

[marc.cardwell]

i trid to just now, look to see what my email account is, in my settings, but i can't find it! awesome! before you ask, "dont send me any community emails" is not checked.

did adobe make this forum software? if so, start again.

[Just Shoot Me]

Right it is a Mess. Adobe has apologized but that hasn't really helped. They have taken a Wrong Turn but like most men (Me being one of them) refused to turn around and take the right road.

[marc.cardwell]

so, best practice is to reply to the OP, not the person you're replying to? now that i see it, it says "reply" at right as a word, but now that i typed here, "reply" is in a blue button.

[Just Shoot Me]

as for your notifications, the emails you receive from the forum you need to go to your Profile (the Avatar in the upper right hand corner), My settings, then the Following & Notifications section then Notification Settings and make some adjustments as shown below.

I've only shown the top most part. I suggest you Read all the settings and make change as you see fit.

[marc.cardwell]

thanks. i made a change or 2 to the settings, but i still expect emails to things i post and don't see them, even in spam (it's possible our IT police have them blocked). i DO see "email follow options" with everything i've posted on Unchecked. curious the default is unchecked.

[Nancy OShea]

Adobe did not create this community software.  It's produced by a 3rd party called Khoros (formerly called L1thium).   Currently, none of us are thrilled with how it works.   But it's a work in progress.  We expect things to improve over time.  Fingers crossed.

[Samoreen]

> It's produced by a 3rd party called Khoros (formerly called L1thium)

Good to know this. Just to avoid installing it on a server for testing.