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martcol
Inspiring
May 11, 2012
Question

Community Professionals Get their Own Style?

  • May 11, 2012
  • 8 replies
  • 12750 views

So, in a thread, a Community Professional gets a style that looks identical or at least very similar to a correct answer and they get their name in red.

Accepting any reasons that a CP might need to be distinguished in some way I don't like the implication that an answer is a correct answer simply because a CP offers it.  OK, so style them differently but not it like this.

Sometimes a CP might be contributing to discussion where an answer isn't needed or they may be asking for a bit more clarification.

There, I said it!

Martin

    This topic has been closed for replies.

    8 replies

    Jacob Bugge
    Community Expert
    Community Expert
    September 4, 2012

    Argh.

    It seems that we are back to this dreadful contrasting background style.

    I thought we were just about to see the last of it for certain staff, as implied by post #5 here by John:

    http://forums.adobe.com/thread/1043280?tstart=0

    I hope this is just a temporary issue soon fixed.

    the_wine_snob
    Inspiring
    September 4, 2012

    Jacob,

    With all of the discussions before, I was surprised this AM (Tues. Sept. 04, 2012), to see all the white backgrounds.

    Hunt

    Noel Carboni
    Legend
    September 4, 2012

    Wow, my eyes are burning!  They said "don't look into the light", but who could resist?

    Now only the posts by we mere mortals will be different. 

    -Noel

    ALsp
    Legend
    May 16, 2012

    Adobe's Community Professional "members" are probably fairly proficient in how a particular application operates. In a forum that is prone to many transient posters, people would tend to react to a "badge" and to the frequency of posts by the person answering them. Does a Community Pro label and a counter that says "10,000 posts since 1864" mean anything? In reality, no. But this is not reality. Not that I want a label, but take me for example. I wrote the first Dreamweaver Magic book. I was one of the original Dreamweaver evangelists (precursor to ACP and by invitation only - you could not "apply") and I made over 10,000 posts on the old Macromedia Dreamweaver newsgroup - which are not counted as forum posts. Do I care about any of this? Of course not. If I did, I would mention it in every post I make. Does it amuse me? Sadly, it does.  There is a lot of misinformation on technical issues, such as CSS for instance. There are still "professionals" sending budding web designers off to places like w3schools.com where they are as likely to get erroneous information as anything else. There are still people whose main goal in participating is not necessarily the general good or the joy of doing a good deed. From my observations, the odds on getting a good answer are fair. The odds on getting an expert answer are rare. But most people wouldn't know the difference if it hit them on the chin . Anyway, there's no sense in getting upset about things that will not be changed.

    martcol
    martcolAuthor
    Inspiring
    May 16, 2012

    Hello Al,

    I think that you help make my point.  I knew nothing about your history although I quite believe it, but the value of the contribution you make on the DW forum is substantiated by the quality of the information you offer to people posing questions.  It doesn't need any fancy styling or label to validate, it stands (or falls) on its own merit and is supported over time.

    Martin

    ALsp
    Legend
    May 16, 2012

    Your point is spot on. As for the full history of Dreamweaver, its contributors, and its benefactors, Google Groups maintains a record of historic posts on the original Dreamweaver forum.

    Jacob Bugge
    Community Expert
    Community Expert
    May 13, 2012

    In addition to what has been said already, one important aspect is that the term Community Professional denotes that the Community Member in question has made a certain kind of contributions in connexion with one or more specific Adobe applications relevant to specific forums, but it is shown in every post in every thread in every forum, regardless of the actual level of knowledge and experience relevant in that connexion.

    Apart from possibly misleading others, this may also put an unreasonable pressure on the Community Professional, especially when posting as one of the less experienced users.

    martcol
    martcolAuthor
    Inspiring
    May 13, 2012

    That's a good point too Jacob (Hello to you too),

    I think that Dave Merchant's post in this discussion actually makes my point.  Whether these are Adobe's muted tones or not that post stands out markedly from everything else on the page.  It doesn't compete with the darker grays, the avatars, the Blue buttons or the Adobe logo.  It just pops out and when you (I) first open the discussion it leaps out of the page.  Adding the red title also adds emphasis.  The fact that it is in this discussion also relates to my point because there isn't really a definitive or correct "answer" but the style alone gives that one post prominence that suggests seniority or legitimacy in some non-egalitarian way.

    In my mind, a person's status (any person) on any board comes from their knowledge, skill  competence and accuracy, persistence, kindness and generosity.  This will probably apply most to the person's own area of expertise.  I also think that for me, the most immediate way that I have always found helpful in weighing up the value of a single post is to take a look at the number of posts made.  Hmmm, I'm probably an exception to my own rule there as I have a tendency to post drivel although, it is kind and generous drivel I hope ;-)

    Martin

    Phillip M  Jones
    Inspiring
    May 14, 2012

    We never see you in tartan here, Phillip.


    Differrent Picture of me. Actually newer. Last I tried I could not edit any thing in Profile kept getting error message.

    Tried again and have upload the Tartan Image. As son as it's approved in abut 4 days I'll use it as my avatar image.

    Kurt Gold
    Community Expert
    Community Expert
    May 11, 2012

    The new typography in that forum is atrocious.

    The so-called Community Professional decoration is ludicrous.

    Adobe, Adobe …

    Jacob Bugge
    Community Expert
    Community Expert
    May 11, 2012

    Hi Kurt.

    Jacob Bugge
    Community Expert
    Community Expert
    May 11, 2012

    To elaborate on the first post, I believe the least messy and easiest read is obtained by avoiding differently coloured posts as distinction between posters, in other words no special background colour, neither for employees nor for community professionals, nor for silly posters, nor for ...

    As has been said many times, these are user forums, and both employees and community professionals, at least predominantly, partake on a voluntary basis.

    As I said, all we need to know (and maybe more) is already shown in connexion with the avatar.

    Claudio González
    Legend
    May 11, 2012

    Jacob Bugge wrote:

    To elaborate on the first post, I believe the least messy and easiest read is obtained by avoiding differently coloured posts as distinction between posters, in other words no special background colour, neither for employees nor for community professionals, nor for silly posters, nor for ...

    As has been said many times, these are user forums, and both employees and community professionals, at least predominantly, partake on a voluntary basis.

    As I said, all we need to know (and maybe more) is already shown in connexion with the avatar.

    I couldn't agree more withi this. And I do hope we'll soon get back what used to be connected to one's avatar...

    Noel Carboni
    Legend
    May 11, 2012

    Nit picking the terminology aside, Martin is right - there is a SIGNIFICANT differentiation and in fact a Community Professional looks just like an Employee.

    No disrespect intended for the Community Professionals, who do a great job, but maybe a slightly lighter shade of gray than we peon users get would be more appropriate, not employee orange and white.

    -Noel

    Legend
    May 11, 2012

    That's not actually the case. A correct answer within the thread is marked with green side borders, but is not filled in white unless the answer was provided by one of us. The quoted correct answer within the question is always filled in white, irrespective of who it came from, but that's simply because the Adobe corporate styling keeps everything in shades of gray. Usernames don't change, but we do have colors for the classes of membership.

    See http://forums.adobe.com/message/4395537#4395537 (correct answer from a normal user) and http://forums.adobe.com/message/4394216#4394216 (correct answer from an ACP).

    Jacob Bugge
    Community Expert
    Community Expert
    May 11, 2012

    I am with Martin on this, hi Martin.

    The threads have become rather messy, with both time and effort being wasted on our having to disregard, or should I say undistinguish, what should not be distinguished from the rest in the first place.

    The same applies to Employees.

    Whatever anyone wants to obtain, the text under the Avatars must be quite sufficient.