Inspiring

Answered

Editing One's Own Replies

Forum|Forum|14 years ago
June 22, 2011
7 replies
5602 views

I have seen this on a limited basis over the years, but it seems to have gotten worse very lately.

The problem is that one makes a Reply to a thread, and then wishes to edit that Reply, sometimes in just moments, but it is not possilbe. The Edit button is not there.

I understand that if another has Replied to my Reply, the Edit button goes away, or is supposed to. In these recent cases, there are no Replies, even hours later, but I keep loosing the ability to edit some of my posts, just like there WERE Replies to the post.

Going back, this happened to only a thread, or two, over several months, but now it's happened to me about 5 times on the product forums - mostly in the Premiere hierarchy. Some posts CAN be edited, but some cannot.

This is not a timing thing, that I can tell, as the Edit button has been missing from my posts of some hours ago, or some that were JUST posted. It seems to be intermittent, but is very frustrating.

FWIW - I'm running updated Chrome, though in the past, when it happened, I was on IE 7.

Just curious if there is maintenance undergoing, that is changing how some things work.

Hunt

This topic has been closed for replies.

Correct answer adobe-admin

I think this issue is only solved with discipline on the part of people editing.

John is quite right, it's a bad idea to make any sort of edits that affect content.

The #1 reason I find myself editing posts is I try to use some Jive feature (syntax highlighting, quoting, etc.) and it comes out differently in the preview than it does in the actual post. Also editing long lines in posted scripts so they wrap instead of producing a horizontal scroll bar. Those are changes that are generally not even perceptable in the email interface, and make it much easier to read the post in the web interface.

#2 is fixing typos. As long as the typo is just in words and not in code, I don't feel bad about an edit.

But if it's anything significant, or if it changes posted code, then a reply is a much much better answer.

John, your comments make me think about a feature request for Preview My Message that would let you see what it looks like (formatting) and give you a chance to fix/change things before hitting send. I don't know if that is available, but will ask about it.

mytaxsite

Inspiring

understand that if another has Replied to my Reply, the Edit button goes away, or is supposed to. In these recent cases, there are no Replies, even hours later, but I keep loosing the ability to edit some of my posts, just like there WERE Replies to the post.

I have observed that after you have posted your reply and provided the message is still in your window (if you haven't closed your browser or moved to something else) then you can edit your own reply even if somebody has already replied after your post. I just checked this in DW forum and surprisingly it worked. Either I was lucky (to win the jackpot here) or it is just one of the features unknown to mankind!

It's a good idea to try on the test forum using two different usernames (and using two different browsers to log the two users)!

Claudio González

Brainiac

I think I understood your message the first time. But I am curious: how did you manage to post message #34 two minutes before message #33?

mytaxsite

Inspiring

Claudio González wrote:
I think I understood your message the first time. But I am curious: how did you manage to post message #34 two minutes before message #33?

I posted the first one and just to check the editing features I posted the same message again. Then I went back to the first one to correct a small typo and voila! I did it despite the fact I had posted a subsequent reply effectively like someone else has posted. When you edit a message, the time is revised to the current one!

hth

mytaxsite

Inspiring

understand that if another has Replied to my Reply, the Edit button goes away, or is supposed to. In these recent cases, there are no Replies, even hours later, but I keep loosing the ability to edit some of my posts, just like there WERE Replies to the post.

I have observed that after you have posted your reply and provided the message is still in your window (if you haven't closed your browser or moved to something else) then you can edit your own reply even if somebody has already replied after your post. I just checked this in DW forum and surprisingly it worked. Either I was lucky (to win the jackpot here) or it is just one of the features unknown to mankind!

It's a good idea to try on the test forum using two different usernames (and using two different browsers to log the two users)!

Jacob Bugge

Adobe Expert

Yep, that is what I referred to above as a "timing thing,"

And I also think it has to do vaguely with timing.

I am more inclined to believe that it depends on the current wind direction, at the exact time and place of the poster.

Claudio González

Brainiac

Jacob Bugge wrote:
Yep, that is what I referred to above as a "timing thing,"
And I also think it has to do vaguely with timing.
I am more inclined to believe that it depends on the current wind direction, at the exact time and place of the poster.

I agree, mainly because that wind hasn't blown around here for some time now...

mytaxsite

Inspiring

Claudio González wrote:

I agree, mainly because that wind hasn't blown around here for some time now...

Perhaps this explains why some of your messages are garbled and some not depending on whether the wind is a good one or not! Could it because humans have started using Wind to generate energy so there isn't enough to come your way?

try67

Adobe Expert

Just wanted to add a bug report related to this: it often happens (recently, at least) that when I try to edit my own posts, it doesn't "take". There no error message, but the message stays the same.

Jacob Bugge

Adobe Expert

[Circular reference deleted by Circular Host]

Jacob Bugge

Adobe Expert

Our lives would be easier if the edits came through to the email receivers.

I will certainly consider adding a new post in case of serious issue changes, but generally I prefer to stick to the forum/browser based ways.

You may also ask: why the edit option if it should be avoided?

In the fair forums, the poster had half an hour to edit, answers or no answers, and there was no complaints over that; but some fun/banter when editing after following posts.

Claudio González

Brainiac

Jacob Bugge wrote:
Our lives would be easier if the edits came through to the email receivers.
...

In my ignorance, I tend to think that what you suggest is (nearly) impossible.

How about holding any just sent message for (say) a couple of minutes before letting it into the system? I am thinking about the type of edit I most frequently make: correcting a few typos and/or errors, and polishing some phrases, all of which I notice when looking at the already posted message. That couple of minutes would give me the time of making such edits before anyone sees my message. And I think there are some non-Adobe forums that have this feature.

If that's too difficult to implement, I would think of a "preview message" button as sort of substitute. It's usually when one looks at the message as (it will be when) posted that one notices such things.

However, we are daydreaming. There are still some bugs hunting us since the trial period. Until these are corrected, I don't believe any new feature will be implemented. So, it's best to wait and see what the long overdue Clearspace update brings us before suggesting changes to the present form of the forums.

John Hawkinson

Inspiring

I think this issue is only solved with discipline on the part of people editing.

John is quite right, it's a bad idea to make any sort of edits that affect content.

The #1 reason I find myself editing posts is I try to use some Jive feature (syntax highlighting, quoting, etc.) and it comes out differently in the preview than it does in the actual post. Also editing long lines in posted scripts so they wrap instead of producing a horizontal scroll bar. Those are changes that are generally not even perceptable in the email interface, and make it much easier to read the post in the web interface.

#2 is fixing typos. As long as the typo is just in words and not in code, I don't feel bad about an edit.

But if it's anything significant, or if it changes posted code, then a reply is a much much better answer.

Jacob Bugge

Adobe Expert

I have never (not) seen the failure to edit an unanswered post.

I imagine that it may happen if there has been a removed spam post.

And obviously, it may just happen.

I should be very sorry to give up editing posts because corrections, and corrections to corrections, can become quite messy and difficult to understand; and I believe many of us like to get things, including spelling, right.

Also, I have never seen any misunderstandings or complaints caused by the difference in what email subscribers have seen differently (I should have had to edit this post immediately had I not spotted the misspelling sunscribers before posting).

adobe-admin

Community Manager

I'm thinking of emails (not necessarily from this forum) where someone says something like, "definitely do install that new widget" when they mean to say "definitely do NOT install that new widget." If the poster goes back and edits the message, people reading the message board get the right info. But anyone following along by email or who pulled an RSS feed before the update get the opposite, and possibly damaging, message.

the_wine_snobAuthor

Inspiring

Got you, and appreciate the info. I can see how things could get side-ways.

Maybe I need to consider the RSS feed, and e-mail folk more. Obviously, if would just get everything right the first time around, I would not need to edit.

Often, however, I want to get a response to a user in trouble, and then need to go and get a few links that might be helpful. I'll often go in, note an [Edit] for links, and do it that way. Maybe I will rethink the procedure, and just do a second post with those links, when I find them. I can handle that littel change in workflow, and you make a good point for doing so. I now see the wisdom of that.

Thanks,

Hunt

the_wine_snobAuthor

Inspiring

Maybe related, but the Adobe forums went down at ~ 3:00PM -8GMT, at least for me. This was not THAT long after I posted.

Might be coincidence though.

Hunt

adobe-admin

Community Manager

I think there was an outage at a server location. Wasn't limited to just Adobe forums.

Not sure about the editing thing. But keep in mind that forum posts are emailed out to subscribers as soon as you post them. So, if you edit your post, it will have different content for those following along via email than for those following along inside the forum in a browser. Personally, I think it is always best to post a reply with the correction than to edit the original so that the conversation can be maintained and is the same to all viewers. Think of posting a message as sending an email. You usually cannot go back and edit the email, you send an update so everyone is on the same page.

the_wine_snobAuthor

Inspiring

John,

Thank you for the reply (glad you didn't have to edit it... ).

I have been using just the method that you state, and if the [Edit] is major, I do that normally, ever since we lost color in the formatting, to make sure that all see that the edit has been applied.

Never thought about the e-mail end of things, as I only access the forums via my browser, and have MY e-mail notifications turned OFF. Still, I can see where there could be confusion on the parts of some, who do things via POP.

Appreciated,

Hunt

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