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August 20, 2010
Question

Exchange Forum not allowed to view

  • August 20, 2010
  • 1 reply
  • 2822 views

Hello

The Exchange Forum is unaccessible to my Adobe account.

When I enter in the Exchange Forum link it shows this message:

"Unauthorized

It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake."

Is there any special account permission needed to access Adobe Exchange Forum or it's an Exchange Forum problem?

Thank You for answer!

Massimo Novi

    This topic has been closed for replies.

    1 reply

    Inspiring
    August 20, 2010

    Manovi wrote:

    Is there any special account permission needed to access Adobe Exchange Forum

    Yes. From where were you directed towards the Adobe Exchange Forum? It might be that that link is not supposed to be there anymore.

    Also, I removed the second identical message you posted. It is generally not appreciated when you repost or bump issues before people have had a reasonable time to respond to your message. And for a global forum where you don't know in which timezone your readers are, that means at least 24 hours.

    August 20, 2010

    Thank You for Your answer Jochem,

    I apologize if I posted two message (I know forums etiquette) but I really didn't know where to post that kind of question (I now realized it, of course)!

    This is the link I used to navigate the Exchange Forum discussions:

    http://forums.adobe.com/community/design_development/exchange/exchange_general

    I think is the most "generic" one. Is there any other one?

    By the way, I need to access that forum to know times for approval for a Photoshop panel extension I posted two months ago on Photoshop Exchange.

    Thank You again for Your help.

    Massimo Novi

    [email address removed by host]

    August 21, 2010

    Manovi wrote on 8/20/2010 3:06 PM:

    Communities (menu)->Forums (menu)->Forums (click on)->Exchange and Marketplace Forums (open section in gray)->Adobe Exchange Discussions (link).

    It should work now. Though I don't think the information you are after

    is present there, this is a user forum and not a good way to get into

    contact with Adobe.


    Thank You Jochem, it works now!

    I have to say that there are already questions on that Exchange Forum about long acceptation times in Adobe Exchange area. Is probably a sensible problem and non always submitted material is accepted in short times.

    I will try to post my problem on that forum, however.

    Do You kindly know a more direct support help from Adobe on Exchange accepting workflow? Seems that others people with the same problem have had the same difficulty to contact Adobe for a direct response. There is no "Contact Adobe" link in Exchange area for my account, so I think does not exist. I would like to have mail address for some Adome support directly involved in Exchange acceptation workflow. My info panel has more than 500 downloads in CS4 release so I think the porting to CS5 should be useful.

    Thank You for You help!

    Massimo Novi

    massimonovi@hotmail.com