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Steve Sommers
Brainiac
June 12, 2013
Question

Forum Login/Logout

  • June 12, 2013
  • 2 replies
  • 3675 views

I'm not a fan of your new forum login/logout policy. While the login form has a "remember me" option, it does not appear to do anything. I still must login one or more times per day to participate in discussions.

    This topic has been closed for replies.

    2 replies

    adobe-admin
    Community Manager
    adobe-adminCommunity Manager
    Community Manager
    June 12, 2013

    The login/logout settings haven't changed in 4 years. Please try clearing both adobe.com and forums.adobe.com cookies and/or clear your browser cache in case something there is interfering with letting you stay signed in.

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    Steve SommersAuthor
    Brainiac
    June 13, 2013

    Tried that. No luck. In looking at the cookies via the IE developer tools, about half the cookies are set to expire "At the end of the Session". Anyone know which cookie is used to track the login?

    A
    Anonymous
    June 14, 2013

    Trash both the cache and cookies in the browser.

    John T Smith
    John T Smith
    Community Expert
    June 12, 2013

    Windows or Mac... browser brand and version... cookie settings... are all things missing from your message

    S
    Steve SommersAuthor
    Brainiac
    June 12, 2013

    Windows 7, IE9 (latest patch level), cookies enabled. Flash installed but enabled on a per site bases (if that matters)

    mytaxsite
    mytaxsite
    Inspiring
    June 12, 2013

    Make sure your Internet options looks something like this:

    If it isn't then change it and then try again.  If it is then post back for somebody else to suggest something else.

    You may wish to clear the cache (& coockies)  once to make sure there is nothing that is bugging your IE.

    Good luck.

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