Skip to main content
john_cornicello__retired_
john_cornicello__retired_
Inspiring
April 27, 2009
Question

Forum session login/timeouts

  • April 27, 2009
  • 47 replies
  • 41630 views

We've had some changes made for session timeouts. Are people still having to constantly log-in throughout the day? Today I've managed to stay logged in without any forum activity for up to 3 hours or slightly longer. Has it improved for others? The login session should now be about 4 hours. It was supposed to be two hours previously, but for some accounts it might have been shorter.

John

    This topic has been closed for replies.

    47 replies

    Jacob Bugge
    Jacob Bugge
    Adobe Expert
    June 13, 2009

    Things seem to be getting worse. I am now constantly logged out after some 12 hours, much less than the promised 24. And I have the impression that posting a message, even a private one, shortens this time and can even trigger the log out.

    Ah, maybe that is it: time is measured by activity, so the more we post, the sooner we are out. Time to lean back, relax, and stay in.

    Claudio González
    Claudio González
    Brainiac
    June 13, 2009

    Things seem to be getting worse. I am now constantly logged out after some 12 hours, much less than the promised 24. And I have the impression that posting a message, even a private one, shortens this time and can even trigger the log out.

    A
    Anonymous
    June 11, 2009

    still logged in since about 7:30 this morning (about 5 hours so far). huzzah!

    A
    Anonymous
    June 11, 2009

    I stayed logged in overnight, surfed for a while, didn't for a long while, was still logged in.

    Went away for 45 minutes, got logged off. 

    Kath-H
    Kath-H
    Inspiring
    June 11, 2009

    Look at the number of views on this thread! Must be a very common problem.

    Claudio González
    Claudio González
    Brainiac
    June 11, 2009

    When switching on and coming to these forums this morning, I had been logged out in Mac/Firefox and Vista/Explorer, but not in Vista/Safari. And I was logged out of Vista/Safari a few minutes later, while checking what had been added since last night...

    A
    Anonymous
    June 11, 2009

    I think we can give up looking for a logical pattern.


    It's all governed by the FSM. 

    Claudio González
    Claudio González
    Brainiac
    June 11, 2009

    I am not looking for any logical or illogical pattern, only reporting a new variant. Like this one: I have just been kicked out after less than one hour of logging in Vista/Safari.

    A
    Anonymous
    June 10, 2009

    and again. 5 times in one day. nice.

    A
    Anonymous
    June 11, 2009

    This is becoming ridiculous!


    Things are getting worse, not better.


    Hey, forum team – get out from under your rock and give us an update!


    The natives are getting restless. 

    ~graffiti
    ~graffiti
    Brainiac
    June 11, 2009

    John Joslin wrote:

    This is becoming ridiculous!

    Becoming rediculous? It's BEEN rediculous. Now it's becoming...erm...rediculouser?

    A
    Anonymous
    June 10, 2009

    what the heck is going on over there? this is the FOURTH time i've had to log in today!!! are you trying to tell me (us) something?

    A
    Anonymous
    June 10, 2009

    twice for me so far today ...

    Claudio González
    Claudio González
    Brainiac
    June 10, 2009

    Earlier today I received an email announcing I had received a private message, with a link for replying. Before doing anything, I opened my default browser, and came in to this forum to check that I was still logged. I was, so I went back to the email, double clicked on the link, and went on to write a not very short reply. When I finished, I clicked on the appropriate button for sending my reply, and I was instead kicked out of the forums. To make things even worse, there was no saved version offered when I tried to reply again...

    This is really getting out of control, and a solution shoud be found promptly. After all, this is not by any means a new or recent problem affecting only a few people.

    Ramón G Castañeda
    Ramón G Castañeda
    Inspiring
    June 10, 2009

    Yes, that has happened to me too, Claudio.

    There's no doubt in my mind that John and the rest of his Adobe team are fully aware of the seriousness of the problem.  In addition, I have the suspicion that they have come to the realization that they're dealing with a band of incompetent adolescents at Jive.  It boggles the mind that Jive is still in business at this stage when GM went under.

    A
    Anonymous
    June 10, 2009

    Ramon-- what boggles the mind more is the list of customers Jive claims.  Have you seen it?  Or perhaps I am right and Jive's best skill is marketing.  Meaning they suckered all those companies into buying their product, with promises of infinite customizability and claims that it can do everything they ask for, only to let them later realize that it doesn't work properly and can't do what they wanted.

    Let's hope Jive isn't "too big to fail" too.

    Jacob Bugge
    Jacob Bugge
    Adobe Expert
    June 7, 2009

    Further to post #191, when I tried logging in from the Illustrator forum, I received an error message that an unexpected error had occurred and that the specific thread was not available, or something like that; unfortunately, I did not write it down but copied the message and clicked to post a reply and paste it there, when guess what: FF crashed.

    Seemingly, you are (often) expected to log into a thread rather than a forum.

    A
    Anonymous
    June 7, 2009

    Jacob Bugge wrote:

    Further to post #191, when I tried logging in from the Illustrator forum, I received an error message that an unexpected error had occurred and that the specific thread was not available, or something like that; unfortunately, I did not write it down but copied the message and clicked to post a reply and paste it there, when guess what: FF crashed.

    Seemingly, you are (often) expected to log into a thread rather than a forum.

    I would at least partially blame FF for this, but then again I am biased... (obnoxious smiley, for email users)  Jive could probably crash any browser given enough chances.

    Jacob Bugge
    Jacob Bugge
    Adobe Expert
    June 2, 2009

    Closing down, when I quit FF I set it to remember so it opens the same windows. And, I am logged out as everyone else when I start up again.

    But when I click the Login button in of the pages, normally a forum page, I am usually taken to another page.

    Until a few days ago it was the Still no supervision thread whichever page I logged in from, then for a couple of days it was one of the threads in the Illustrator forum, today I came back to the original page.

    E
    excited_Genie16B8
    Brainiac
    May 31, 2009

    The login session should now be about 4 hours.

    Why?

    In the previous forum (you know, the ones that just worked), I could go away on vacation for a week, come back and I was still logged in.

    This is as it should be for the new forums as well (you know, the ones that don't just work).  If I select Remember Me under the Login, it should actually remember me indefinitely.

    A
    Anonymous
    May 31, 2009

    JSS1138 wrote:


    Why?

    In the previous forum (you know, the ones that just worked), I could go away on vacation for a week, come back and I was still logged in.

    This is as it should be for the new forums as well (you know, the ones that don't just work).  If I select Remember Me under the Login, it should actually remember me indefinitely.

    Already chewed over at length Jim. Check past posts on this.


    Everybody hates the new situation.


    (Also the "Remember me" tick remembers the password but not the state of being logged in.)

    J
    JayJhabrix
    Inspiring
    May 31, 2009

    John Joslin wrote:


    (Also the "Remember me" tick remembers the password...

    Because that's a 'Browser' function.

    John Joslin wrote:

    ... but not the state of being logged in.)

    Because that's a 'cookie' function set by the website Which is where the trouble lies...

    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices