Forum 'Sign In' with Firefox browser not working

Adobe Community Professional ,
Oct 06, 2013 Oct 06, 2013

Copy link to clipboard

Copied

Anyone else having this issue with Firefox 23 or 24? IE9 works fine.

Firefox Sign In.jpg

Views

5.0K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Oct 06, 2013 Oct 06, 2013
The issue with a 404 "Oops" page showing when you try to sign into these forums is NOT related to the security alert, nor to any planned changes to the login system. It's a bug with the content delivery network that hosts the forum software, and it's under investigation.Meanwhile if you encounter the 404 page, clear your browser's session cookies for the adobe.com domain and try again. No need to clear your browsing history or cache, just the cookies.

Likes

Translate

Translate
Adobe Community Professional ,
Oct 07, 2013 Oct 07, 2013

Copy link to clipboard

Copied

It*s random. Each time you try, you're either in or out, that's all. Clearing out cookies (or cache) seems to make no difference whatsoever and has no bearing on the outcome next time.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 16, 2013 Oct 16, 2013

Copy link to clipboard

Copied

Moved to Forum Comments, this has nothing to do with Lightroom.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 28, 2013 Oct 28, 2013

Copy link to clipboard

Copied

LATEST

My original Forum 'Sign In' trshaner has been restored. The solution was to assign a new unique email address for the Forum Sign that would not conflict with my other exisitng Adobe accounts.

Special thanks to Adobe Staff Beverley Gray for making it happen!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines