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1

Get rid of the the region popup

New Here ,
Jun 13, 2023 Jun 13, 2023

If you are in the US, you are probably unaware of this, but when you google how to do something in an Adobe product and inevitably get a result from adobe.com, clicking through from another place in the world pups this annoying popup over whatever page you go to:

 

Are you visiting adobe.com from outside your region? Visit your regional site for more relevant pricing, promotions and events.

 

Over time, this becmes a really really really REALLY annoying. You cannot appreicate it if you live in the US like the person who made the popup.

 

Perhaps if it's so important that you put the popup on the site (as opposed to just chaging the way your site works), maybe just stick it up on pages where the visitor is actually looking to buy something, not get support? Or, I dunno,  use a cookie to determine that the vistor has been here in the last couple of months (at least) and redirect (still awful).

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Community Expert ,
Jun 13, 2023 Jun 13, 2023

Solution: Use a browser that accepts cookies and does not have script blockers or VPN enabled. 😉

 

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Jun 13, 2023 Jun 13, 2023

The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

 

 

 

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

 

 

 

change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

 

 

 

change currency - https://forums.adobe.com/thread/1999694

 

 

 

change store - http://www.adobe.com/store_selector/storeselector.html

 

 

 

change adobe.com website language - https://forums.adobe.com/thread/1999693

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Community Expert ,
Jun 18, 2023 Jun 18, 2023
quote

If you are in the US, you are probably unaware of thi,... You cannot appreicate it if you live in the US like the person who made the popup.

By @mungs

 

I live in the US and I am absolutely aware of what you are talking about! It happens when the URL contains a country code.

 

 

1. Here is an example for Finland:

janee_0-1687121154783.png

 

 

I only come across this occasionally, and in this case I forced the issue by adding the country code "fi" for Finland (Suomi).

https://www.adobe.com/fi/creativecloud/plans.html

 

2. Here is the same site with the country code for "fr" for France 

https://www.adobe.com/fr/creativecloud/plans.html

janee_1-1687121857827.png

 

As I understand it, though, if there is no country code, as below, the site will automatically re-direct to your country. Can you try the one below as well as the ones above for Finland and France and tell me if all three work as expected?

https://www.adobe.com/creativecloud/plans.html

 

Being in the US, I cannot test the link without a country code.

 

Jane

 

EDIT: I fixed the third link that was not supposed to have a country code. Thanks Dave.

 

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Community Expert ,
Jun 30, 2023 Jun 30, 2023

Jane,

Your last link takes me to France (with the pop up because I am in the UK)

 

Dave

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Community Expert ,
Jul 02, 2023 Jul 02, 2023

I see you have edited the last link - it now sends me to the US site, with a pop up stating it doesn't match my location and a button that offers to take me to the UK site if I click it.

 

Dave

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Community Expert ,
Jul 08, 2023 Jul 08, 2023
LATEST

 

Yes, I removed the errant "fr" from the third link and wrote "EDIT" in the earlier post. I had thought that leaving the country code off would direct to the proper country automatically, but it does not. Thanks for checking this Dave!

 

Jane

 

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