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chrisd5378053
New Participant
September 26, 2019
Answered

Google search- Adobe forums not compatible?

  • September 26, 2019
  • 2 replies
  • 371 views

I don't know if this is a recent update or what, but I never had this problem before. If I search a question in Google and get Adobe Forum results, when I click on it, it refuses to take me to the thread. Instead it takes me to an Adobe page that wants me to do a seperate search. Well, I can never find the thread I found on Google from Adobe's search, so that is extremely frustrating. Come on Adobe, this sucks. Any way around this? 

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Adobe switched forum software a couple of weeks ago.  Search engines haven't caught up to new URLs and some posts haven't ported over yet.  It takes time and this is a work in progress.

    2 replies

    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    September 26, 2019

    Adobe switched forum software a couple of weeks ago.  Search engines haven't caught up to new URLs and some posts haven't ported over yet.  It takes time and this is a work in progress.

    Nancy O'Shea— Product User & Community Expert
    try67
    Community Expert
    September 29, 2019
    That's not quite accurate. Older posts (before 2016) are NOT ported automatically to the new system, unless someone asks Adobe specifically to do so.
    John T Smith
    Community Expert
    September 26, 2019

    This is a completely different forum, and any messages before 2016 were not transferred from old to new