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the_wine_snob
the_wine_snob
Inspiring
August 1, 2012
Question

Has Linking Stopped Working for Others?

  • August 1, 2012
  • 2 replies
  • 2562 views

As of this AM, August 01, 2012, the ability to Link a URL seems to have ceased to work. The dialog box never goes beyond a black field, so no URL input box.

As of yesterday, it was working fine.

Have tried with Chrome and IE 7 & 8, with the same results.

Hunt

    This topic has been closed for replies.

    2 replies

    pwillener
    pwillener
    Brainiac
    August 2, 2012

    I have observed similar behaviour in the past (but not today).  The best way to cure it: wait until tomorrow...

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    August 2, 2012

    Thanks to everyone for testing and reporting.

    I have had issues with that Link URL box in the past, and usually trying it a second time, or a moment later, always "fixed" things, but not now.

    In my cases, all of the links were to Adobe Forum articles, but without the input box, I could not link those. Instead, I just pasted the URL into the Reply.

    Guess that I will wait until tomorrow, as for the second day, I still cannot get that input box.

    Appreciated,

    Hunt

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    August 4, 2012

    This is starting to look like a browser issue, as Inserting a Table yields the same black insertion screen. However, I am seeing this behavior in a couple of different browsers, so that is a puzzle.

    Updated nVidia driver, just in case, but same behavior.

    Will explore some other browsers.

    Cannot imagine what happened a few days back, as both Insert URL Link and Insert Table were working perfectly in Chrome.

    I'll look at System Restore Points, to see if there was perhaps a Win update, that killed things for me.

    More, if I find it,

    hunt

    TerriStone
    Adobe Employee
    TerriStone
    Adobe Employee
    August 1, 2012

    Testing to see if I can link the URL http://helpx.adobe.com/community/swapp/swapp-ipad-app.html

    It seems to work for me. Bill, is the link above active on your display?

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    August 1, 2012

    Terri,

    Thank you. The URL Linking that I am referring to is from the Insert Link icon in the edit screen, the A with the chain:

    Note: from older Adobe Forum, but still Jive.

    Yesterday, it worked, as per usual, but today has failed to initialize the URL Insert dialog box.

    As a test, highlight a word, and click that Insert URL icon. Do you get the normal dialog screen with the input box for the URL?

    Thanks for the response,

    Hunt

    TerriStone
    Adobe Employee
    TerriStone
    Adobe Employee
    August 1, 2012

    Yes, that's what I used.

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