Skip to main content
January 30, 2020
Question

how can i change my display name??

  • January 30, 2020
  • 3 replies
  • 1571 views

I accidentally created my email as the display name for the support community. where can i change this?

This topic has been closed for replies.

3 replies

Sil.C
Community Manager
Community Manager
January 31, 2020

Hi Dario,

jane-e let us know about this and so I've changed your username 🙂
As per the other account, once deleted it can't be recovered, I'm afraid. I'd recommend deleting the one you don't need and keeping just one.
Hope this helps!

New Participant
February 3, 2020

How am I supposed to ask for username change?

Sil.C
Community Manager
Community Manager
February 3, 2020

Try changing it via: https://account.adobe.com/profile
If this doesn't work, what's your preferred username? I may be able to change it if it's available.

Peru Bob
Community Expert
January 30, 2020

You can't.  The ability to do that on this forum is broken.

It is a known issue.  I'm hoping that there will be a fix down the road.

I've sent a PM to a member of Adobe Staff about your request.

jane-e
Community Expert
January 30, 2020

Bob, there is a thread for reporting name changes in the Back Room.

Peru Bob
Community Expert
January 30, 2020

Until today, I was under the impression that thread wasn't being monitored by Adobe staff.

January 30, 2020

jane-e
Community Expert
January 30, 2020

Hi

We can report it for you and staff can change it. They will use your name by default. If you want something else, please tell us and we can request it.

~ Jane

darioffm
Inspiring
January 30, 2020

Jane, thank you. As because of this bug i have deleted my account 😞

Can you please interrupt the process of delete and restore my account please.

i use now my private one.... but i need my cooporate one back urgent.

 

Best.

Dario