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Inspiring
October 23, 2019
Answered

How do I change my display/screen name?

  • October 23, 2019
  • 6 replies
  • 3279 views

For some reason, my email address is appearing as my screen name. I can't find a way to change it.

My set screen name in my adobe profile is not appearing (so please don't suggest I change it there because it doesn't work), and in my forums profile, I can't find an edit function to change the screen name. Please help. I don't need the world to have my email address.

    This topic has been closed for replies.
    Correct answer LinSims

    There's a problem with the communication between the Adobe account and the forums. I _believe_ t hey're working on it.  I reported this as a bug over in the Community Feedback forum. More likes will get them to look at it sooner.

    6 replies

    LinSims
    Community Expert
    November 25, 2019

    Keep an eye on the bi-weekly Release Notes that are posted in the Community Feedback forum for an update on this bug. Those are official posts from Adobe employees and are your best source of information on changes being made to the platform software.

    MissHQAuthor
    Inspiring
    November 1, 2019

    This should be removed as a "correct answer" since it doesn't actually work.

    Participating Frequently
    November 25, 2019

    Following this since I would like to change my name as well. 

    A. Olsen
    New Participant
    November 1, 2019

    Did anyone ever figure this out?  There's no forum name change option in the account settings which is where I'm being directed.  I'd like it to not be my email any longer as well.  

    MissHQAuthor
    Inspiring
    November 1, 2019

    Nope. Still no answers. Still haven't heard back from anyone at @Adobe either.

    Participating Frequently
    October 24, 2019

    i you told you what i know is going on so far

     

    Participating Frequently
    October 24, 2019

    right now iam still pissed from the last tech I talked to this morning

    Mirzaasad
    New Participant
    October 24, 2019

    Set the display name for your computer. You can change the name your computer uses to display itself to other computers or devices, http://bit.ly/2JkbDzd

    LinSims
    Community Expert
    October 24, 2019

    I think you have misunderstood what was being asked for here. What hquicksilver was asking for was a way to change the name shown next to their avatar (see screenshot below). This is set in your Adobe profile and is not related to the name your computer displays to other computers or devices.

     

    MissHQAuthor
    Inspiring
    October 24, 2019

    You are exactly correct. I am talking about the display name in Adobe forums, which is what you have indicated in the screenshot. For some reason, mine is showing my email and I don't want that.

    LinSims
    Community Expert
    October 23, 2019

    You have to log in to your Adobe account (account.adobe.com), access your profile, and change your screen name there.

    MissHQAuthor
    Inspiring
    October 24, 2019

    That doesn't work. I did that. It doesn't change the screen name in these forums. 

    LinSims
    Community Expert
    October 24, 2019

    Hmmm. It doesn't work for me, either, but that is, according to the Profile page, where you are supposed to do it, and I recall having done so in the past (when we were on Jive). It's possible that it takes a few hours to propagate. If your (and my) change doesn't show up by midday tomorrow, you may have to request help from Customer Support.

     

    I'll see if there's anything I can dig up, but I make no guarantees.