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March 20, 2009
Question

How to Check New ID?

  • March 20, 2009
  • 16 replies
  • 2274 views
This is probably too basic, but I would like to check to see what Adobe has me signed up with. The current preferences don't say anything about a new Adobe ID or links to old screen name. Had a hard time with the original message to provide new info., only took after several tries, so not sure if successful.

Thanks
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    16 replies

    Ramón G Castañeda
    Inspiring
    March 22, 2009
    That's why I was wondering if registration can be restricted to a certified Adobe account tied to registered products.
    March 21, 2009
    Indeed.
    :(

    But nothing keeps those people out they just go to a public library and log-in from a different computer with a new ID.

    Other people may be working from a different computer because they are at school/college or working off-base as a freelance and they need to be able to use the Forums.

    Then there are the people who are using the 30-day free trials and may well become paying customers in the future.

    Restricting access to only the Bona Fide is probably impossible.
    Ramón G Castañeda
    Inspiring
    March 21, 2009
    Ann,
    >There doesn't appear to be anything to stop them but I don't see any harm in that.

    Do I need to remind you of a certain pornographer with a multiple personality problem? :/ There are a few others
    March 21, 2009
    There doesn't appear to be anything to stop them but I don't see any harm in that.

    There are plenty of people who may be using Adobe programs at work or in School and who don't own any Adobe software themselves but still would like to be able to use the Forums in order to learn more about the software.
    Ramón G Castañeda
    Inspiring
    March 21, 2009
    Not clear on this: Can any Tom, Dick and Harry create an Adobe ID without having to have a license for any Adobe product?

    Thinking about Adobe Reader, I fear the answer is yes. :|
    March 21, 2009
    your email is still here on the old side. click preferences in the gray bar on the bottom of the page and set it to show pjonescet@adobeforums.com...
    PJonesCET
    Participating Frequently
    March 20, 2009
    But the new system its PjonesCET

    On WebX it was pjonesCET until I changed it to conform to my Adobe.com username.
    John_Cornicello_Photo
    Inspiring
    March 20, 2009
    Pjones, your WebX name is only in WebX, nowhere else.
    PJonesCET
    Participating Frequently
    March 20, 2009
    I noticed when using the the new test Group I was signed in as PjonesCET. While my webxx user name was pjonesCET. I tried changing user Name on the test group which was actually the main Adobe.com set up and it refused to let me. I tried three or four times. I could type the change and choose save, but it would come up a message and refuse to Change.

    However, I was able to change my webxx (this forum type) to PjonesCET from pjonesCET.
    March 20, 2009
    It's really spooky to do that, John. Live Journal recently gives a really good example of why. From http://news.livejournal.com/114123.html (in part)...

    Recently some journals and communities have been broken into, their contents deleted, and their owners locked out. Hotmail recycles email addresses that haven't been used in more than a year. If you validated a Hotmail address for your journal and displayed it publicly in the past, but then let the address lapse, someone who finds and re-registers that address can use it to obtain control of the journal.

    ~~~~~~~~~~

    All someone has to do to change a password at Adobe is to send for a "forgot my password" email then click a link in it, and presto... as long as they have control of that email addy, they have control of those product registrations.

    No idea if it's just hotmail... could be virtually any domain that recycles addresses or is resold also... if they aren't going to allow people to change the addy that controls accounts, Adobe is putting customers at risk.

    If they are going to do that, they really should force at least an answer to a secret question from people... and if they don't know the answer, they'll have to call customer service who will attempt to confirm their identity.