I can't use my applications now without a subscription. Thats wrong.

Below is a recent conversation transcript. I was trying to get a CLEAR answer as to what would happen after my 1 year "promo" subscription ran out - or if there was an avenue to simply just use the versions I downloaded. What I received was scripted sales "negotialtion" LOOK. We write code. We're detailed. We're somewhat smart. This "bargaining" was an insult. Plus I was given wrong information. Was told I could still use the Apps downloaded. NOT TRUE. I cannot use any of them - unless I continue to pay their monthly fee. Blatant false advertising. Its down right wrong. Has anyone else expereinced this?

Rashmitha: Hello! Welcome to Adobe Customer Service.

Rashmitha: Hi Lee,

Lee Gallison: HI! did you just receive my info and question?

Rashmitha: Please allow me a minute while I review your query.

Lee Gallison: sure!

Rashmitha: Thank you for staying online.

Rashmitha: I understand you would like to continue your subscription, am I correct?

Lee Gallison: Ideally yes, but I cannot offord the 50 per month. So what happens to my applications if I cancel?

Rashmitha: Thank you for confirming.

Rashmitha: I will be glad to check and help you with this issue.

Lee Gallison: k!

Rashmitha: "I understand that you would like to cancel your membership, and I will take care of that for you. However, would you be willing to renew your membership with an annual commitment if I can offer you the next month of your membership for free?"

Lee Gallison: no. that is not helpful. Last year I paid a total of $360. The new subscription (@50 monthly) would be $600. One month would simply bring it down to $550. Still too expensive for me. What happens to the apps I have already downloaded? What happens if for some reason I need to reinstall? Will they still be on my computer?

Rashmitha: However, would you be willing to renew your membership with an annual commitment if I can offer you the two months  of your membership for free?

Lee Gallison: I am trying to make an educated decision, and need to know how my apps are affected. All my other downloads  - I have the installer. What happens here?

Lee Gallison: I only access Cloud for apps and updates - not any of the other "goodies" Do you have a program for people like me?

Rashmitha: You can install latest version of product and start using it.   (***my comment - blatant wrong information.***)

Lee Gallison: Thats good to know. Thank you. So then, the question is, what other/additional services would I like to access for this next subscription. Is that correct?

Rashmitha: You can check for CC, which have additional features. For more information you can login to creative.adobe.com and check for the information.

Lee Gallison: Thank you! I will do that!

Rashmitha: Okay.

Rashmitha: You are welcome.

Rashmitha: I'm happy to help. Do you have anymore questions for me?

Lee Gallison: No. thats it. thx!

Rashmitha: You are most welcome.

Rashmitha: It's my pleasure chatting with you today. You have a great day and take care!

Rashmitha: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!

I think there might be a class-action in the future here.