Copy link to clipboard
Copied
My account just got "reseted". All my PM's got deleted, I don't have a post history anymore. My thread history is inexistent and I don't know what to think or do.
What happened?
Copy link to clipboard
Copied
Hopefully, Adobe Admin. can help you regain your lost material, and straighten out your Adobe Forums account.
Seems that some odd things have been happening lately, but they seem to be isolated to particular accounts.
Good luck,
Hunt
Copy link to clipboard
Copied
Thanks Bill.
I do with to have my account back to normal.
As for know, I'm just like any new user that has just opened a new account here =/
Copy link to clipboard
Copied
This just happened to another, who had 20K + posts in the PrPro fora. He lost his PM's, and his account. Unfortunately, it happened going into the weekend in the US, so it took a few nervous days. Adobe Admin. got right onto it, and all is good now. He's back contributing to those fora.
Adobe Admin. is good at this, and will be along soon. Brew a pot of coffee (decaf recommended), and all is likely to be taken care of for you. There may be a few questions, but it will be simple for them.
Good luck,
Hunt
Copy link to clipboard
Copied
Thanks for the info Bill.
I'm not really that worried. I don't even know how many forum posts I had... something above 200 posts I think (nothing really special). But a guy with 1k+ posts and loads of forum points would get mad about it... that's why I think Adobe should take care of it.
My problem is that I had some threads that I kept getting back to whenever needed. Now it's a lot more complicated =/
And I don't drink coffee at all
Copy link to clipboard
Copied
I can only hope that those threads will be restored, when your old account is activated. In that mentioned poster's case, everything was back to normal. Scary, while it lasted, but soon handled.
Good luck,
Hunt
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Jochem van Dieten wrote:
It didn't solve the problem... by the way, my problem seems to be a little bit worse because my user name here is still the very same one. As you may see, my user name has no suffix of 6 or 7 random characters.
Copy link to clipboard
Copied
newToAS3 wrote on 8/13/2010 1:43 PM:
http://forums.adobe.com/thread/613050
It didn't solve the problem... by the way, my problem seems to be a little bit worse because my user name here is still the very same one. As you may see, my user name has no suffix of 6 or 7 random characters.
So http://forums.adobe.com/people/newToAS3-KEmrX4 is not your original
account that you want back? Then what is?
Copy link to clipboard
Copied
It looks like the account has been reset correctly. You may need to sign in again to see the change.
Copy link to clipboard
Copied
Indeed... it got back to normal.
Thanks!
Copy link to clipboard
Copied
Good news! Told you they'd be along in no time to fix things.
Did this restore the lost PM's too?
Good luck,
Hunt
Copy link to clipboard
Copied
Yes Bill, everything is back to normal.
Just one PM that I sent while with the other account that got lost so I think I'll have to resend it because the user won't be able to reply to it I think.
Thanks again for your help!
Copy link to clipboard
Copied
new,
Just one PM that I sent while with the other account that got lost so I think I'll have to resend it because the user won't be able to reply to it I think.
Indeed; yet another reason to keep stumm while it lasts, apart from crying for help.
Copy link to clipboard
Copied
Yup. I have the same issue (which will hopefully get fixed soon and as successfully.)
Jacob Bugge wrote:
new,
Just one PM that I sent while with the other account that got lost so I think I'll have to resend it because the user won't be able to reply to it I think.Indeed; yet another reason to keep stumm while it lasts, apart from crying for help.