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Tassos Anastasiou
Inspiring
September 11, 2018
Question

I still can't get email notifications for posts in forums

  • September 11, 2018
  • 1 reply
  • 2729 views

Hello forum experts,

I still do not get email notifications in my local mail application from posts in the forums. I have posted before, people suggested things, I tried them but not luck. I can't give up, I need to make this work so I am trying one more time. So, here it is:

The problem is that I do not get an email in my mailbox for posts in forums. I have tried everything in this Q&A/help post: https://forums.adobe.com/docs/DOC-7042#jive_content_id_Following__Email_Notifications

Here is the previous post asking for help: Can not find out how to turn on email watches or how to update email address

Can someone please help? I know it is possible because other people I know have this working. Thanks.

Tassos Anastasiou

    This topic has been closed for replies.

    1 reply

    Tassos Anastasiou
    Inspiring
    September 19, 2018

    Anyone from Adobe has an idea how to fix this or how to go about finding a solution to this problem? It is necessary to have the notifications working , otherwise I would have given up on this some time ago. Please post something so that I know someone at Adobe is at least listening. Thank you!

    Abambo
    Community Expert
    September 21, 2018

    Did you activate the "follow in" connection stream?

    ABAMBO | Hard- and Software Engineer | Photographer
    Abambo
    Community Expert
    October 3, 2018

    Hi,

    Anything else I can provide? Any other suggestions, please? I do need to be able to get email notifications so please let me know if there is anything I can do or look into or anybody to talk to. Thanks.


    Sorry, I have no further suggestions. May be Adobe can help:

    Contact Customer Care

    ABAMBO | Hard- and Software Engineer | Photographer