Skip to main content
0
02234bklug
New Participant
December 21, 2017
Answered

Instructions on how to post a question in a forum

  • December 21, 2017
  • 3 replies
  • 11606 views

I have no option to "ask a question" within the PSE Elements forum.  How do I go about doing this??  Yes, I am signed into my account.

Adobe doesn't provide any support for this product, yet they make it impossible to attempt to get help via a forum too.  Sorry, but I shouldn't have to scour the internet, YouTube and the Adobe site just to figure out how to ask a question on a product you sold.  It should not be this difficult.  Really makes me not want to upgrade to 18, which was the entire reason for this quest.

      This topic has been closed for replies.
      Correct answer John T Smith

      The "root" of each forum will have an OVERVIEW and a CONTENT option at the top

      The default is overview, such as this for Encore Encore

      Click the content option and then START A DISCUSSION such as Encore

      3 replies

      R
      robertk31536873
      Participating Frequently
      February 7, 2018

      The forums block me from asking a question as well.   What good is it, if you can not ask a question?  I'm going on 6 hours straight and 3 support calls today and i only have 1 simple question !

        Szalam
        Community Expert
        SzalamCommunity Expert
        Community Expert
        February 8, 2018

        robertk31536873​ what software are you needing to ask a question about?

        C
        caperobin
        New Participant
        December 7, 2019

        Hi there I'm desperately needing help on getting CC to download, it keeps hanging around 5 / 6% and I can't find anywhere on how to make a post on this. I'm very frustrated with your site navigation and downloading CC

        L
        louisl21215034
        New Participant
        December 22, 2017

        Such an intersting article ! Thanks a lot

        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        December 21, 2017

        Jive Forum Getting Started https://forums.adobe.com/docs/DOC-7042

        -and Forum Help https://forums.adobe.com/community/forumhelp

        User Manual for the Adobe Community (the forums) https://forums.adobe.com/docs/DOC-4714

        -or http://docs.jivesoftware.com/jive/7.0/community_user/index.jsp

          0
          02234bklugAuthor
          New Participant
          December 21, 2017

          Thanks John, but I have been to all those places prior to asking my question.  The info provide does not coincide with the options I have available to me.  I waited on hold for over an hour for someone just to tell me where/how to post a question.  No luck.  Their documentation (website, manual), no luck. 

            John T Smith
            Community Expert
            John T SmithCommunity ExpertCorrect answer
            Community Expert
            December 21, 2017

            The "root" of each forum will have an OVERVIEW and a CONTENT option at the top

            The default is overview, such as this for Encore Encore

            Click the content option and then START A DISCUSSION such as Encore

              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices