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Kann nicht autorisieren obwohl ID und Passwort ok
erhalte immer Code E_AU/TH.NOT_Ready
Passwortwechsel nützt nichts
Direkt in mein Adobekonto komme ich aber mit der ID und dem Passwort ohne weiteres
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This forum is only to discuss how the forums operate, not products
I think you need the Cloud forum http://forums.adobe.com/community/creative_cloud/?view=discussions
OR
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-FAQ http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
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et pourquoi Adobe ne répondrait pas en direct avec une assistance par chat ; vu le prix des logiciels cela me parait normal.
Bernard
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Most likely this is about Digital Editions. However, I posted a question in the ADE forum a few weeks back, and I noticed that practically no posts in that forum ever get answered. So redirecting users to the ADE forum is as good as sending them into the Sahara...
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Pat,
While I am not familiar with the ADE Forum, I understand what you are saying. Some product forums ARE backwaters, and of little to no use for a user in need.
I wonder what the best course of action, in a case like this, really is?
Hunt
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Bill, if the author of the opening message cannot explain his/her problem in detail, and s/he cannot find his/her way back here, there is nothing much one can do,
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Ah, perhaps that partially explains why we get so many Digital Editions questions in this forum. And I have been constantly directing people to the DE forum!
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Adobe méprise ses clients mais vu le prix des logiciels il pourrait faire un effort et utiliser les chat en direct, les forums ne servent pas à grand chose, ils sont confus.
Bernard