Skip to main content
P
pierreh80104776
Known Participant
July 4, 2019
Answered

Locking and deleting forum threads and posts [branched because off topic]

  • July 4, 2019
  • 1 reply
  • 1324 views

So could you explain this? Re: Adobe services [branched] and how come my last coment was delete? And don't say I was violating forum guidelines, because I was not. The only thing I did is prove you wrong with facts!

Once again, users forum are important, that way people can help each other. But when some acp's ( always the same) are acting like Adobe's representative, delete comments they don't like, lock discussion they don't want, well sorry but that's not helping.

    This topic has been closed for replies.
    Correct answer Abambo

    There is a rule:

    When a post gets off-topic it needs to get branched and may be moved to the correct forum. That is common staff. It has nothing to do that your post was "critical" to Adobe and even other participants in the fora (as most of your posts are).

    Also posts do not get deleted but rejected. It is technically possible to delete a post, but commonly posts get rejected, when they violate the forum rules. When they contain spam they get reported and moved out of view. It may, however, be that from time to time (new) moderators over-react. That's not common policy and should not happen.

    Discussions get locked when there are no new arguments coming up or when the discussion gets off-topic. If you have some discussions that got locked, it's probably because you play often the man not the ball.

    Discussion successfully moved from Adobe Creative Cloud to Forum comments

    1 reply

    Abambo
    AbamboCorrect answer
    Community Expert
    July 4, 2019

    There is a rule:

    When a post gets off-topic it needs to get branched and may be moved to the correct forum. That is common staff. It has nothing to do that your post was "critical" to Adobe and even other participants in the fora (as most of your posts are).

    Also posts do not get deleted but rejected. It is technically possible to delete a post, but commonly posts get rejected, when they violate the forum rules. When they contain spam they get reported and moved out of view. It may, however, be that from time to time (new) moderators over-react. That's not common policy and should not happen.

    Discussions get locked when there are no new arguments coming up or when the discussion gets off-topic. If you have some discussions that got locked, it's probably because you play often the man not the ball.

    Discussion successfully moved from Adobe Creative Cloud to Forum comments

    ABAMBO | Hard- and Software Engineer | Photographer
    P
    pierreh80104776Author
    Known Participant
    July 4, 2019

    Need to get branch by whom exactly? I don't think trying to get a better service by adobe or real answer by acp's is off topic, Especialy if the topis is why people are leaving Adobe and the bad service customers service is providing.

    joanH
    joanH
    Inspiring
    July 4, 2019

    Pierreh8010477, To your questions, it sort of depends upon who is asking, who is answering and what the point of the exchange is. Finding out who does what is a moot point. This forum is made up of selected volunteers and support staff. Adobe Board of Directors make decisions and Adobe Sales and Marketing might need to know about dissatisfied customers. Regards, JH

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices