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April 9, 2010
Question

Logged out several times an hour

  • April 9, 2010
  • 6 replies
  • 3060 views

Is it just me?


I am being logged out several times an hour and needing multiple attempts to log back in.


Is there some maintenance going on?


Should I give up until tomorrow?

    This topic has been closed for replies.

    6 replies

    Jacob Bugge
    Community Expert
    Community Expert
    April 18, 2010

    As I have said in many other threads, I (like another native now sorely missed) seem to be hidden in one of the good corners: I never get logged out, and I rarely see any of the other disturbances, and then (almost) always in a milder form.

    I hope this more widespread annoyance, clearly no longer dismissible as a purely Chilean issue, will ultimately lead to the solution Claudio has been asking for so long.

    Phillip M  Jones
    Inspiring
    April 18, 2010

    Corrupt database will eventually need fixing. but rather than proactive about it. they will wait till aftects at least 50% before anything is done.

    Jacob Bugge
    Community Expert
    Community Expert
    April 19, 2010

    Maybe I should keep stumm about the lack of the issue here, even under the volcanic ash cloud.

    Usually, it is said that we should be part of the solution not the problem; but in this case, claiming to be part of the problem may promote the solution.

    April 15, 2010

    I have been at the computer 2 hours this morning. In that period I have been logged out (although the browser was left open) 5 times.


    Win XP, Firefox 3.6.3, cookies enabled.

    April 18, 2010

    See the original meaning of the word 'Jive.'

    the_wine_snob
    Inspiring
    April 13, 2010

    Well, today, April 13, 2010, it started again at about 2.00PM PDT ( - 8GMT, IIRC) for me. Logged-out and log-in to get Reply screen. Go to post, and have to log-in again, only seconds later. Half of the time, the Adobe server threw an error. This was in 4 different Product fora. Went on for about an hour, and all seems to be OK now, April 13, 2010, 4:45PM PDT.

    Hunt

    the_wine_snob
    Inspiring
    April 9, 2010

    John,

    Was happening to me, with greater and greater regularity. It got so bad that I would log-in, just to get a reply screen, and then have to log-in to post it, and maybe 2-3 times.

    Finally, it spiraled to the point that every forum would throw me to the main forum page, and clicking on anything there would bring up Server Not Found.

    The speed also ground to a halt.

    About 1:00 PM (PDT/AZT), things got back to normal.

    Sun spots?

    Hunt

    April 10, 2010

    This morning (UK) it is worse.      

    (Against my religion I even tried IE8!)

    the_wine_snob
    Inspiring
    April 10, 2010

    Dang John,

    About the time that things got better in the Western US, they must have done so at your expense. Maybe the correction started in San Jose and the wave is headed East? Usually, they seem to start in San Jose, and go West, and we, in Arizona, are the last to get the "fix."

    Hang in there, help might be on the way?

    Hunt

    Kami_Bambiraptor
    Participating Frequently
    April 9, 2010

    I haven't been logged out in weeks/months in either IE7 (work) or IE8 (home), oddly enough. Sorry to hear it's happening to you, as you have been so determined to be helpful to others even with all the interface problems. Maybe you should get a PC.

    April 9, 2010

    Thanks for the kind remarks.


    (The system seems to have stabilised since my question – touch wood!)


    adobe-admin
    Community Manager
    Community Manager
    April 9, 2010

    It is not just you. I'm having the same experience. No maintenance or updates going on. Waiting to hear from Jive as to what might be happening.