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the_wine_snob
the_wine_snob
Inspiring
February 10, 2011
Question

Many Recent Issues - Related?

  • February 10, 2011
  • 7 replies
  • 7257 views

Dateline - February 10, 2011

Using Google Chrome 9.0.597.94 latest update

For the last 3 - 4 days, there have been several issues with the Adobe Forum.

  • Staying logged-in is tenuous, at best. Sometimes, I can stay logged-in for hours, but other times, I have to re-log-in between eavery post, or even between every thread viewed. I do not have "Remember Me" checked, and have removed all cookies. Sometimes, I have to go to the log-in screen and enter the info, but many times, just hitting "Log-in" will automatically accomplish this.
  • Many losses of the Adobe servers. These instances have been random, and usually for very short periods, but they seem to be coming more frequently. Usually a dozen Refreshes finally restablishes the contact with the server, or it comes back up.
  • Usually, when the log-outs and lost servers happen, the general speed of the forum goes through the floor, with 1 - 2 mins. to refresh a page, whether just going back to the main forum page, after reading, or after a post.
  • This happened during the same time, but immediately after a Chrome update. Spellcheck no longer works. I have toggled it OFF, rebooted, then turned it ON many times, with no change - no spellcheck. I thought that this was universal, but just visited several other sites for the first time in days, and found that spellcheck in Chrome worked perfectly - just NOT in the Adobe forum.

Not sure if anything above is related, or is just coincidental. Have others been experiencing similar?

Note: I have not had any issue with the random character addition to my account, as others have. My log-ins/log-outs have been with my correct account, whether the log-in has required keyboard input, or has been automatic (remember, "Remember Me" is unchecked).

Thanks in advance,

Hunt

    This topic has been closed for replies.

    7 replies

    Jacob Bugge
    Jacob Bugge
    Inspiring
    March 1, 2011

    Early today, about 2AM PST, the access was intermittent over here, but apart from that there has been nothing to report; if anything, the forums have generally been faster than usual today.

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    March 2, 2011

    "Intermittent" is a good way to typify the last couple of days. Hours will pass, and all will be good. Then, suddenly the log-outs, and horrendous slowness will creep in. To read just one post, I had to log-in twice, and to post, three log-ins were required. Then, things snapped back to "normal."

    At least over the last two days, "normal" has been, well "the norm," and the issues seem to come in clusters, but they appear to be getting farther apart.

    Hunt

    Jacob Bugge
    Jacob Bugge
    Inspiring
    February 27, 2011

    I had the same logout (or should I say lockout) error 404 in the early PST hours; and then sudenly I was able to login, through the login page, about 5 AM.

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    February 28, 2011

    Well, Monday, Feb 28, around 9:00AM PST, things have gotten even worse. Whatever is happening is not just in the Premiere forum, but here, as well.

    Constant log-outs, seconds apart, Error 404's all the time, and when log-in has been completed, the page goes immediately to the main forum list, regardless of where one was, or what they were trying to do.

    Hope that it gets fixed soon. Friday and Saturday were bad (Friday, Feb 25 being worse), and then Sun Feb 27, 2011, was better, but with the dawn on Monday, came even worse performance.

    Good luck to us all,

    Hunt

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    February 26, 2011

    This is becoming painful.

    After getting a bit better, after Friday 18, thngs went bad on Friday 25, and now, Sat 26, it has gotten to be unbearable.

    I posed this question in The Video Lounge, just to make sure that I am not the only one with these issues.

    I hope that we will see a major upgrade and serious improvement, when things finally get fixed. I pray that there will be some reward for the last few weeks' issues.

    Hunt

    Niall_O_Donovan
    Niall_O_Donovan
    Known Participant
    February 26, 2011

    Hi Bill,

    The LiveCycle Designer forums seem to be okay at the moment. Posted a couple of responses this morning without difficulty.

    Hopefully things will improve across the board soon.

    Niall

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    February 26, 2011

    Niall,

    That is good to know. I have been experiencing the most issues in the various Premiere Fora, the Encore Forum and the Photoshop>Windows Forum. Maybe it's product forum specific?

    Thanks,

    Hunt

    PS - posting here does not seem to have the same issues, as I have done about 4 replies, and not been logged-out yet...

    Jacob Bugge
    Jacob Bugge
    Inspiring
    February 14, 2011

    Apart from the site unavailability mentioned in post #3 (and the occasional extra linefeed as in this line which I have corrected as always, and the occasional ID corruption requiring logout/login, and the occasional shift between complete and partial dysfunction of the Search, etc), I have seen no issues like the ones described here in any of the 7 forums (including this one) that I follow and post in through FF from over here.

    Claudio González
    Claudio González
    Brainiac
    February 14, 2011

    Jacob, you are extremely lucky.

    Jacob Bugge
    Jacob Bugge
    Inspiring
    February 14, 2011

    I know, Claudio.

    Several times in the past there have also been huge differences in how/whether different natives have been affected by the different issues, often seemingly depending on where we were.

    As far as I remember, in general we have fared much better over here.

    And there seems to be better and worse areas over there, not necessarily the same for different issues/at different times.

    Claudio González
    Claudio González
    Brainiac
    February 13, 2011

    My post of nine hours ago is listed, but it

    isn't to be seen anywhere.

    A smillar occurrence in this thread:

    http://forums.adobe.com/message/3466656?tstart=0#3466656

    where the last post of some 5 hours ago ins't there (abour 8:10 PM local time now):

    Message was edited by: Claudio González. Reason: missing message of mine appeared after posting this one...

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    February 13, 2011

    Claudio,

    We are seeing a lot of similar reply (and original post) display issues in the PrPro Forum. Also, some of the JPEG's, attached via the little camera icon are disappearing.

    The "Last Post" button is intermittent, as well.

    Hope that Monday (Feb. 14, 2011) brings us a few "Valentines."

    Hunt

    Claudio González
    Claudio González
    Brainiac
    February 14, 2011

    Bill,

    My expectations regarding improvements in these forums are more than very low; perhaps at the bottom of a deep, dark pit. It's been far too much time without noticeable changes for the better, still using version 2.5.16 of the software, ... Not to mention those wonderful, knowledgeable and helpful participants that were banned or simply disappeared on their own, most probably never to come back. And who haven't been replaced by "new blood" as some predicted.

    Jacob Bugge
    Jacob Bugge
    Inspiring
    February 11, 2011

    I have had none of the issues in FF, but at least between 1 AM PST and 3 PM PST on Thursday, I only saw the

    Site Area Temporarily Unavailable

    page, and that applied to all forums.

    It reminded me of the unexpected rollback in the days of the fair forums, but some dreams never seem to come true.

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    February 11, 2011

    Yes, I kept getting that often, sometimes at about 30 sec. intervals. Most outages were fairly short, though some lasted about 5 mins. That time is just an estimation, as I'd often go do something else, and then check back

    Hope that osmething good is being done, but not holding my breath.

    Hunt

    John T Smith
    John T Smith
    Brainiac
    February 11, 2011

    I haven't looked to find out what was actually done... if anything... but I remember a mention in the "Search" thread that a search fix was being investigated

    I suppose it is POSSIBLE that putting a fix in place meant the servers had to be taken offline for an upgrade... but that is just speculation

    At least the several hours I could not get to any forum yesterday seems to be fixed today

    Of course, we are still running a really OLD version of Jive, so who knows !?!?

    Added - if the edit function works today

    When I posted the above, I received an error message... but it DID post

    Whatever is happening with the forums and/or servers, it is not completely fixed

    Oh... I looked at the Search thread, and last message was that a fix was not yet ready, so whatever is happening now is not related to posting a code fix

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    February 10, 2011

    Well, a fairly big server outage occured at approximately Noon (MST -7GMT), Thur. 10, 2011.

    Maybe this was to switch things over?

    Maybe all will get back to normal?

    Hunt

    G
    George_Johnson
    Inspiring
    February 10, 2011

    I haven't seen similar delays before today, where the forums have been mostly unreachable by my computers, but access via iPhone has been fairly reliable. I can't explain that one.

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