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No way to open user profile in a separate tab after the forum update

Forum|Forum|1 year ago
August 14, 2024
2 replies
566 views

After the recent forum update, it's not possible to open user profiles in a separate tab. I'm referring the user profile link and popover located above the post.

Cmd-click opens the profile in the same tab (instead of opening in a separate tab); the contextual menu for the user name link doesn't have an option to open in a separate tab; and the user name in the popover isn't clickable at all anymore.

I hope that @Jeffrey_A_Wright can also help restore this functionality.

This topic has been closed for replies.

Correct answer leo.r

I've just been pleasantly surprised to discover that this issue has been fixed! Cmd-clicking the user name now opens the profile in a new tab, as expected. Thank you, and great to see our feedback is taken seriously.

leo.r

AuthorCorrect answer

Community Expert

I've just been pleasantly surprised to discover that this issue has been fixed! Cmd-clicking the user name now opens the profile in a new tab, as expected. Thank you, and great to see our feedback is taken seriously.

Nancy OShea

Community Expert

Good to know, thanks.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

@leo.r

1. This platform is built & maintained by a 3rd party called Koros. Adobe has a separate team that communicates with Koros.

2. This platform never opened profiles in a new tab/window.

3. The info box on hover has never had a context menu.

4. With the exception of cosmetic changes & some new Profile Fields, the profile info box performs exactly as it did before the update.

5. As a Community Expert, you can read more about the New Profile Experience in the Back Room.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

leo.r

Author

Community Expert

Hi Nancy,

Thank you for your reply.

Prior to the update, the user name in the popover box was clickable:

Now it's not clickable.

When it was clickable, Cmd-click on the user name opened the profile in a new tab (as expected). I did it countless times.

Now that this option is gone, there's no way to open the profile in a new tab at all. Developers removed the existing option, but didn't offer any other option, such as a contextual menu.

I'll add a comment to the New Profile Experience thread you mentioned; thanks for the link! As far as I can see, the consensus there is that the forum update provides a degraded experience.

Nancy OShea

Community Expert

@leo.r,

Click/tap the forum data links — Avatar or Screen Name — to reach the Profile page.

Data inside the Info Box are not links. At best it's just some 'eye candy.'

The box changes to a SHOW state on OnMouseover, then abruptly HIDES OnMouseout. For me, it's impossible to click on anything inside the box because the slightest mouse movement makes the box HIDE.

I posted a screen capture showing these deficiencies several years ago but nothing was done about it. IMO, it's poorly conceived. It would be more user-friendly with OnClick/OnTap event-triggers. But that wasn't my decision to make. 😶

Nancy O'Shea— Product User & Community Expert

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